12 On Your Side - story archive - 2015 - KCBD NewsChannel 11 Lubbock

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  • How to keep your money safe from ATM skimmers

    How to keep your money safe from ATM skimmers

    Wednesday, March 4 2015 5:44 PM EST2015-03-04 22:44:57 GMT
    Tuesday, January 10 2017 10:41 AM EST2017-01-10 15:41:45 GMT
    The locations of ATM skimmers found in the Columbus area earlier this week are still unavailable, after WTVM News Leader 9 reached out to the Financial Crimes Unit multiple times. However, there are things you can do to keep from falling victim. 
    The locations of ATM skimmers found in the Columbus area earlier this week are still unavailable, after WTVM News Leader 9 reached out to the Financial Crimes Unit multiple times. However, there are things you can do to keep from falling victim. 
  • Richmond traffic judge breaks her silence, talks about not being reappointed

    Richmond traffic judge breaks her silence, talks about not being reappointed

    Thursday, November 19 2015 8:48 PM EST2015-11-20 01:48:50 GMT
    Monday, December 28 2015 10:53 AM EST2015-12-28 15:53:14 GMT
    Judge JamisonJudge Jamison

    A Richmond traffic court judge, who has been on the bench for 24 years, is breaking her silence about how she says some court cases are decided.

    A Richmond traffic court judge, who has been on the bench for 24 years, is breaking her silence about how she says some court cases are decided.

  • Local organization holds toy drive for homeless children

    Local organization holds toy drive for homeless children

    Tuesday, December 15 2015 9:47 PM EST2015-12-16 02:47:04 GMT
    Tuesday, December 15 2015 10:39 PM EST2015-12-16 03:39:09 GMT
    What everyone wants for Christmas is a truckload of toys for homeless children of all ages, not just little ones.

    What everyone wants for Christmas is a truckload of toys for homeless children of all ages, not just little ones.

  • On Your Side: The 12 scams of Christmas

    On Your Side: The 12 scams of Christmas

    Thursday, December 10 2015 5:33 PM EST2015-12-10 22:33:56 GMT
    Thursday, December 10 2015 5:33 PM EST2015-12-10 22:33:56 GMT
    Christmas is just around the corner, and lots of people are shopping online. 

    Christmas is just around the corner, and lots of people are shopping online. 

  • McGuire VA Medical Center responds to violations revealed by OSHA

    McGuire VA Medical Center responds to violations revealed by OSHA

    Tuesday, November 24 2015 8:56 PM EST2015-11-25 01:56:20 GMT
    Tuesday, November 24 2015 9:44 PM EST2015-11-25 02:44:24 GMT
    The Occupational Safety and Health Administration (OSHA) has issued notices to the Hunter Holmes McGuire VA Medical Center for exposing workers to an unsafe workplace. (Source: NBC12)The Occupational Safety and Health Administration (OSHA) has issued notices to the Hunter Holmes McGuire VA Medical Center for exposing workers to an unsafe workplace. (Source: NBC12)

    McGuire VA Medical Center has responded to a scathing investigative report released last week.

    McGuire VA Medical Center has responded to a scathing investigative report released last week.

  • Elderly Charles City County couple needs new home

    Elderly Charles City County couple needs new home

    Thursday, November 5 2015 6:36 PM EST2015-11-05 23:36:20 GMT
    Thursday, November 5 2015 11:34 PM EST2015-11-06 04:34:30 GMT
    Source: NBC12Source: NBC12
    An elderly Charles City County couple is in desperate need of a new home because the one they're living in is deplorable. 
    An elderly Charles City County couple is in desperate need of a new home because the one they're living in is deplorable. 
  • Richmond voids drug conviction while detective investigated

    Richmond voids drug conviction while detective investigated

    Thursday, November 5 2015 3:34 PM EST2015-11-05 20:34:18 GMT
    Thursday, November 5 2015 6:18 PM EST2015-11-05 23:18:00 GMT
    Jason Norton's signature (Source: NBC12)Jason Norton's signature (Source: NBC12)
    Several people convicted in Richmond drug cases are being set free all because of an investigation into a former detective who helped put them behind bars. 
    Several people convicted in Richmond drug cases are being set free all because of an investigation into a former detective who helped put them behind bars. 
  • 'Mistake' leaks checking account info of some RVA renters

    'Mistake' leaks checking account info of some RVA renters

    Tuesday, November 3 2015 11:47 PM EST2015-11-04 04:47:36 GMT
    Wednesday, November 4 2015 8:56 AM EST2015-11-04 13:56:21 GMT
    Some Richmond renters just had their checking account information made public! Managers at the "Villas of Oakwood" are calling this all a mistake.
    Some Richmond renters just had their checking account information made public! Managers at the "Villas of Oakwood" are calling this all a mistake.
  • Local moving company launches annual Christmas toy drive

    Local moving company launches annual Christmas toy drive

    Thursday, October 29 2015 6:27 PM EDT2015-10-29 22:27:48 GMT
    Thursday, October 29 2015 8:16 PM EDT2015-10-30 00:16:32 GMT
    As we approach the season of giving, the owner of a local moving company is doing what he does every year, and that's working hard to collect toys and clothes and putting them in the hands of kids at Christmas. 
    As we approach the season of giving, the owner of a local moving company is doing what he does every year, and that's working hard to collect toys and clothes and putting them in the hands of kids at Christmas. 
  • Who's responsible if your car has problems after leaving the repair shop

    Who's responsible if your car has problems after leaving the repair shop

    Tuesday, October 20 2015 9:43 PM EDT2015-10-21 01:43:58 GMT
    Wednesday, October 21 2015 7:10 AM EDT2015-10-21 11:10:31 GMT
    If you take your car in for repairs, and it catches fire and burns up just days after you got it out of the shop, is the repair shop responsible?
    If you take your car in for repairs, and it catches fire and burns up just days after you got it out of the shop, is the repair shop responsible?
  • Legal expert weighs in on Chesterfield family eviction claim

    Legal expert weighs in on Chesterfield family eviction claim

    Monday, October 19 2015 5:08 PM EDT2015-10-19 21:08:51 GMT
    Monday, October 19 2015 5:24 PM EDT2015-10-19 21:24:59 GMT
    A legal expert has weighed on a story that involves an alleged sexual battery of a 13-year-old girl.
    A legal expert has weighed on a story that involves an alleged sexual battery of a 13-year-old girl.
  • RVA Parenting: Talking to your kids about drugs and alcohol

    RVA Parenting: Talking to your kids about drugs and alcohol

    Wednesday, October 14 2015 11:00 AM EDT2015-10-14 15:00:49 GMT
    Thursday, October 15 2015 2:49 PM EDT2015-10-15 18:49:51 GMT
    It can be frightening if your child is doing drugs or alcohol, given the risks.
    It can be frightening if your child is doing drugs or alcohol, given the risks.
  • Acts of Kindness: Sisters advocate for twin health struggles

    Acts of Kindness: Sisters advocate for twin health struggles

    Tuesday, October 6 2015 8:20 PM EDT2015-10-07 00:20:12 GMT
    Tuesday, October 6 2015 8:43 PM EDT2015-10-07 00:43:38 GMT
    The Sister Nurses (Source: NBC12)The Sister Nurses (Source: NBC12)
    Education is the main focus at the Vernon J. Harris Medical Center in Church Hill.
    Education is the main focus at the Vernon J. Harris Medical Center in Church Hill.
  • On Your Side: Contractor gives tips on finding right company

    On Your Side: Contractor gives tips on finding right company

    Friday, September 25 2015 5:43 PM EDT2015-09-25 21:43:55 GMT
    Friday, September 25 2015 5:43 PM EDT2015-09-25 21:43:54 GMT
    After 25 successful years in the industry, J. R. Anderson is proud of his work and wants to help you know how to find the right contractor.
    After 25 successful years in the industry, J. R. Anderson is proud of his work and wants to help you know how to find the right contractor.
  • On Your Side: Shutting down unlicensed contractors

    On Your Side: Shutting down unlicensed contractors

    Friday, September 25 2015 11:18 AM EDT2015-09-25 15:18:12 GMT
    Friday, September 25 2015 11:18 AM EDT2015-09-25 15:18:11 GMT
    On Your Side Investigator Diane Walker asked the Virginia State Board of Contractors if it is ever okay for a person whose license is revoked, to solicit jobs and work using the license of another contractor who is legit.
    On Your Side Investigator Diane Walker asked the Virginia State Board of Contractors if it is ever okay for a person whose license is revoked, to solicit jobs and work using the license of another contractor who is legit.
  • RVA Parenting: Back to school tips from the pros on food and seasonal allergies

    RVA Parenting: Back to school tips from the pros on food and seasonal allergies

    Wednesday, September 23 2015 11:11 AM EDT2015-09-23 15:11:12 GMT
    Thursday, September 24 2015 5:21 PM EDT2015-09-24 21:21:22 GMT
    Sending a child with allergies back to school can be scary, but it doesn't have to be if you are equipped with the right plan and tools.
    Sending a child with allergies back to school can be scary, but it doesn't have to be if you are equipped with the right plan and tools.
  • ON YOUR SIDE: Bridge dedicated to Trooper Jacqueline Vernon

    ON YOUR SIDE: Bridge dedicated to Trooper Jacqueline Vernon

    Tuesday, September 8 2015 3:32 PM EDT2015-09-08 19:32:28 GMT
    Tuesday, September 8 2015 8:33 PM EDT2015-09-09 00:33:35 GMT
    An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. (Credit: NBC12)An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. (Credit: NBC12)
    Trooper Jacqueline Vernon was killed in the line of duty 27 years ago.
    Trooper Jacqueline Vernon was killed in the line of duty 27 years ago.
  • Last-minute Labor Day travel tips

    Last-minute Labor Day travel tips

    Thursday, September 3 2015 8:08 PM EDT2015-09-04 00:08:34 GMT
    Thursday, September 3 2015 9:44 PM EDT2015-09-04 01:44:41 GMT
    A Better Business Bureau warning for Labor Day travelers: watch out for vacation scammers working to take your hard earned money if you're not careful. 
    A Better Business Bureau warning for Labor Day travelers: watch out for vacation scammers working to take your hard earned money if you're not careful. 
  • On Your Side: Landscaper Paul Anderson update

    On Your Side: Landscaper Paul Anderson update

    Tuesday, September 1 2015 2:56 PM EDT2015-09-01 18:56:21 GMT
    Tuesday, September 1 2015 11:40 PM EDT2015-09-02 03:40:20 GMT
    Paul Anderson's booking photo from an arrest unrelated to his landscaping projects (Credit: NBC12)Paul Anderson's booking photo from an arrest unrelated to his landscaping projects (Credit: NBC12)
    Since our investigation in July, Anderson has been arrested on an unrelated charge, and we continue to get calls from NBC12 viewers who say he owes them money. 
    Since our investigation in July, Anderson has been arrested on an unrelated charge, and we continue to get calls from NBC12 viewers who say he owes them money. 
  • On Your Side: Prepare now, long before the storm

    On Your Side: Prepare now, long before the storm

    Thursday, August 27 2015 3:04 PM EDT2015-08-27 19:04:06 GMT
    Friday, August 28 2015 9:24 PM EDT2015-08-29 01:24:44 GMT
    Credit: NBC12Credit: NBC12
    We're on your side to make sure you're ready if a major storm hits here
    We're on your side to make sure you're ready if a major storm hits here
  • Arlington overpass becomes memorial for fallen trooper

    Arlington overpass becomes memorial for fallen trooper

    Wednesday, August 26 2015 7:55 PM EDT2015-08-26 23:55:35 GMT
    Friday, August 28 2015 8:53 PM EDT2015-08-29 00:53:00 GMT
    An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. (Credit: NBC12)An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. (Credit: NBC12)
    An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. Her family is elated and says they kept hitting road blocks, but after our first story aired last year, they started seeing progress. 
    An Arlington overpass is now a memorial to slain State Trooper Jacqueline Vernon. Her family is elated and says they kept hitting road blocks, but after our first story aired last year, they started seeing progress. 
  • On Your Side: A crime from long ago prevents man from getting green card back

    On Your Side: A crime from long ago prevents man from getting green card back

    Tuesday, August 25 2015 3:28 PM EDT2015-08-25 19:28:54 GMT
    Tuesday, August 25 2015 7:36 PM EDT2015-08-25 23:36:56 GMT
    Source: NBC12Source: NBC12
    How do you get your social security benefits if you are an immigrant and your green card was taken away? A viewer Called 12 for help after finding out he could no longer receive social security, because of a drug conviction 12 years ago. 
    How do you get your social security benefits if you are an immigrant and your green card was taken away? A viewer Called 12 for help after finding out he could no longer receive social security, because of a drug conviction 12 years ago. 
  • On Your Side: Stop your iPhone from tracking you

    On Your Side: Stop your iPhone from tracking you

    Monday, August 17 2015 4:38 PM EDT2015-08-17 20:38:39 GMT
    Monday, August 17 2015 5:24 PM EDT2015-08-17 21:24:09 GMT
    (Photo: Raycom Media Image Bank/Jennifer Martin)(Photo: Raycom Media Image Bank/Jennifer Martin)
    You might be surprised at how much your iPhone knows about you.What you might not know is that apps downloaded on your iPhone are tracking you.
    You might be surprised at how much your iPhone knows about you.What you might not know is that apps downloaded on your iPhone are tracking you.
  • UVA study suggests steps to reduce football concussion risks

    UVA study suggests steps to reduce football concussion risks

    Monday, August 10 2015 6:05 PM EDT2015-08-10 22:05:37 GMT
    Tuesday, August 11 2015 9:20 AM EDT2015-08-11 13:20:41 GMT
    It's a game all about the hard hits, and not just on the playing field. UVA neoscientists say they now have evidence practice can be just as brutal. (Credit: NBC29)It's a game all about the hard hits, and not just on the playing field. UVA neoscientists say they now have evidence practice can be just as brutal. (Credit: NBC29)
    Researchers at the University of Virginia say too many college football players are receiving unnecessary hits during practice and they're calling on the NCAA to regulate practices.
    Researchers at the University of Virginia say too many college football players are receiving unnecessary hits during practice and they're calling on the NCAA to regulate practices.
  • On Your Side: Insurance claim may not cover full roof replacement

    On Your Side: Insurance claim may not cover full roof replacement

    Tuesday, August 4 2015 2:49 PM EDT2015-08-04 18:49:13 GMT
    Tuesday, August 4 2015 9:01 PM EDT2015-08-05 01:01:08 GMT
    Roof insurance dispute (Source: NBC12)Roof insurance dispute (Source: NBC12)
    Now is the to time to find out whether your homeowner's insurance covers a new roof or just a repair.
    Now is the to time to find out whether your homeowner's insurance covers a new roof or just a repair.
  • On Your Side: Progress on Colonial Heights dirt road

    On Your Side: Progress on Colonial Heights dirt road

    Thursday, July 23 2015 3:25 PM EDT2015-07-23 19:25:11 GMT
    Friday, July 24 2015 6:09 PM EDT2015-07-24 22:09:53 GMT
    Source: NBC12Source: NBC12
    Colonial Heights neighbors are seeing the first phase of a promise from city leaders to pave a dirt road that's been a source of frustration and problems for them for many years. 
    Colonial Heights neighbors are seeing the first phase of a promise from city leaders to pave a dirt road that's been a source of frustration and problems for them for many years. 
  • 12 On Your Side: Contractor Complaints

    12 On Your Side: Contractor Complaints

    Tuesday, July 21 2015 3:50 PM EDT2015-07-21 19:50:35 GMT
    Tuesday, July 21 2015 9:48 PM EDT2015-07-22 01:48:40 GMT
    Ever hired the wrong contractor? What do you do if the company you hired left the job unfinished or just did lousy work?  
    Ever hired the wrong contractor? What do you do if the company you hired left the job unfinished or just did lousy work?  
  • On Your Side: Dominion Power scam returns

    On Your Side: Dominion Power scam returns

    Friday, July 10 2015 4:32 PM EDT2015-07-10 20:32:49 GMT
    Friday, July 10 2015 10:11 PM EDT2015-07-11 02:11:55 GMT
    We've warned you about them before, but now they're back. Although crooks have been doing this for years, Dominion Virginia Power says it's tracking cases just over the last few days. 
    We've warned you about them before, but now they're back. Although crooks have been doing this for years, Dominion Virginia Power says it's tracking cases just over the last few days. 
  • On Your Side: Motel owner reimburses woman who claims bedbug infestation

    On Your Side: Motel owner reimburses woman who claims bedbug infestation

    Tuesday, July 7 2015 3:06 PM EDT2015-07-07 19:06:34 GMT
    Tuesday, July 7 2015 9:03 PM EDT2015-07-08 01:03:02 GMT
    A Super 8 Motel in Chester, has decided to settle a bedbug dispute and pay the woman the money she's asking.  (Credit: NBC12)A Super 8 Motel in Chester, has decided to settle a bedbug dispute and pay the woman the money she's asking. (Credit: NBC12)
    A Super 8 Motel in Chester, has decided to settle a bedbug dispute and pay the woman the money she's asking. 
    A Super 8 Motel in Chester, has decided to settle a bedbug dispute and pay the woman the money she's asking. 
  • On Your Side: How to get the landlord to make repairs

    On Your Side: How to get the landlord to make repairs

    Tuesday, June 30 2015 3:47 PM EDT2015-06-30 19:47:15 GMT
    Tuesday, June 30 2015 8:17 PM EDT2015-07-01 00:17:47 GMT
    Residents complain landlord won't fix leaky ceiling (Source: NBC12)Residents complain landlord won't fix leaky ceiling (Source: NBC12)
    There are steps you should take before deciding whether to take your case before a judge. 
    There are steps you should take before deciding whether to take your case before a judge. 
  • Organization throws birthday parties for kids who wouldn't otherwise get one

    Organization throws birthday parties for kids who wouldn't otherwise get one

    Tuesday, June 16 2015 10:45 AM EDT2015-06-16 14:45:04 GMT
    Tuesday, June 30 2015 5:49 PM EDT2015-06-30 21:49:18 GMT
    Organization throws birthday parties for kids who wouldn't otherwise get one (Source: NBC12)Organization throws birthday parties for kids who wouldn't otherwise get one (Source: NBC12)
    An Richmond woman is behind a growing a non-profit to help all children celebrate growing older, with a birthday party.
    An Richmond woman is behind a growing a non-profit to help all children celebrate growing older, with a birthday party.
  • Fake Charities

    On Your Side: Fraudulent charities

    On Your Side: Fraudulent charities

    Thursday, June 18 2015 2:50 PM EDT2015-06-18 18:50:07 GMT
    Thursday, June 18 2015 11:11 PM EDT2015-06-19 03:11:19 GMT
    Horrific tragedies like the Bible study massacre at a South Carolina church can unite communities in faith and hope, in prayers for the victims and their families. But it can also bring out others who would take advantage of people's generosity and desire to help the murdered shooting victims.
    Horrific tragedies like the Bible study massacre at a South Carolina church can unite communities in faith and hope, in prayers for the victims and their families. But it can also bring out others who would take advantage of people's generosity and desire to help the murdered shooting victims.
  • On Your Side: Checking in with transmission shop customers

    On Your Side: Checking in with transmission shop customers

    Tuesday, June 2 2015 3:50 PM EDT2015-06-02 19:50:45 GMT
    Friday, June 12 2015 6:47 PM EDT2015-06-12 22:47:13 GMT
    The day after an On Your Side Investigation, mechanics started working on cars that until now, had sat idle for months at Free Miles Transmission and Auto Repair in South Richmond.
    The day after an On Your Side Investigation, mechanics started working on cars that until now, had sat idle for months at Free Miles Transmission and Auto Repair in South Richmond.
  • On Your Side: Deaf couple needs home repairs

    On Your Side: Deaf couple needs home repairs

    Tuesday, June 9 2015 3:02 PM EDT2015-06-09 19:02:55 GMT
    Tuesday, June 9 2015 9:26 PM EDT2015-06-10 01:26:23 GMT
    Deaf man needs home repairs (Source: NBC12)Deaf man needs home repairs (Source: NBC12)
    There are times when home repairs can't wait until you have money.  It becomes a matter of health, safety and welfare. This is one of those times for a deaf couple in Victoria, VA.
    There are times when home repairs can't wait until you have money.  It becomes a matter of health, safety and welfare. This is one of those times for a deaf couple in Victoria, VA.
  • On Your Side: Neighbors around dirt road want it paved

    On Your Side: Neighbors around dirt road want it paved

    Thursday, June 4 2015 3:26 PM EDT2015-06-04 19:26:52 GMT
    Thursday, June 4 2015 6:51 PM EDT2015-06-04 22:51:27 GMT
    Colonial Heights residents called the On Your Side Investigators for answers when a paving project that was supposed to start in March got delayed.
    Colonial Heights residents called the On Your Side Investigators for answers when a paving project that was supposed to start in March got delayed.
  • On Your Side: Customers complain auto shop took their money and their cars

    On Your Side: Customers complain auto shop took their money and their cars

    Wednesday, May 20 2015 3:34 PM EDT2015-05-20 19:34:59 GMT
    Wednesday, May 20 2015 9:43 PM EDT2015-05-21 01:43:44 GMT
    A South Richmond auto repair shop is the subject of an On Your Side Investigation after viewers called NBC12 for help.
    A South Richmond auto repair shop is the subject of an On Your Side Investigation after viewers called NBC12 for help.
  • On Your Side: Care Van riders fed up with poor service

    On Your Side: Care Van riders fed up with poor service

    Thursday, May 14 2015 2:54 PM EDT2015-05-14 18:54:21 GMT
    Friday, May 15 2015 12:03 PM EDT2015-05-15 16:03:56 GMT
    Care Van riders fed up with poor service and rude drivers want GRTC to find a permanent fix or get out of the specialized transportation business. People who called us say their health and jobs are in jeopardy because of it.
    Care Van riders fed up with poor service and rude drivers want GRTC to find a permanent fix or get out of the specialized transportation business. People who called us say their health and jobs are in jeopardy because of it.
  • On Your Side: G.I. benefits question

    On Your Side: G.I. benefits question

    Tuesday, May 12 2015 2:55 PM EDT2015-05-12 18:55:48 GMT
    Wednesday, May 13 2015 1:39 PM EDT2015-05-13 17:39:38 GMT
    Disabled U.S. Army veteran Markeesha Harris was recently denied education benefits and she says the Department of Veterans Affairs is wrong for taking away what she earned serving this country. She contacted the On Your Side Investigators after, she says, no one would listen to her argument.
    Disabled U.S. Army veteran Markeesha Harris was recently denied education benefits and she says the Department of Veterans Affairs is wrong for taking away what she earned serving this country. She contacted the On Your Side Investigators after, she says, no one would listen to her argument.
  • ON YOUR SIDE: Couple gets van to help get to doctors' appointments

    ON YOUR SIDE: Couple gets van to help get to doctors' appointments

    Thursday, May 7 2015 5:49 PM EDT2015-05-07 21:49:00 GMT
    Friday, May 8 2015 3:32 PM EDT2015-05-08 19:32:44 GMT
    On Your Side put out a call for help and Thursday afternoon a couple who had fallen on hard times due to serious illnesses got the car they so badly need. 
    On Your Side put out a call for help and Thursday afternoon a couple who had fallen on hard times due to serious illnesses got the car they so badly need. 
  • Susan Bahorich's journey to beat cancer

    Susan Bahorich's journey to beat cancer

    Thursday, April 30 2015 7:07 PM EDT2015-04-30 23:07:22 GMT
    Thursday, April 30 2015 11:02 PM EDT2015-05-01 03:02:00 GMT
    As always, you'll see some familiar NBC12 faces in the Komen Race for the Cure, helping to raise breast cancer awareness. This year, Susan Bahorich joins the Pink Peacocks team.
    As always, you'll see some familiar NBC12 faces in the Komen Race for the Cure, helping to raise breast cancer awareness. This year, Susan Bahorich joins the Pink Peacocks team.
  • Probation ends following crematory mixup

    Probation ends following crematory mixup

    Thursday, April 30 2015 3:36 PM EDT2015-04-30 19:36:14 GMT
    Thursday, April 30 2015 6:22 PM EDT2015-04-30 22:22:02 GMT
    Probation for a local crematory that gave the ashes of two stillborn infants to the wrong families has ended.
    Probation for a local crematory that gave the ashes of two stillborn infants to the wrong families has ended.
  • On Your Side: Couple needs new transportation

    On Your Side: Couple needs new transportation

    Thursday, April 23 2015 4:32 PM EDT2015-04-23 20:32:29 GMT
    Thursday, April 23 2015 6:48 PM EDT2015-04-23 22:48:20 GMT
    A couple without a car relies on friends and family, and they say it's a strain because people aren't always available.
    A couple without a car relies on friends and family, and they say it's a strain because people aren't always available.
  • On Your Side: Donation warning

    On Your Side: Donation warning

    Tuesday, April 21 2015 3:53 PM EDT2015-04-21 19:53:37 GMT
    Tuesday, April 21 2015 5:50 PM EDT2015-04-21 21:50:03 GMT
    Before you donate to charity, make sure you know where that money is going.
    Before you donate to charity, make sure you know where that money is going.
  • On Your Side: Who should pay for bedbug spray?

    On Your Side: Who should pay for bedbug spray?

    Thursday, April 16 2015 3:56 PM EDT2015-04-16 19:56:08 GMT
    Thursday, April 16 2015 5:47 PM EDT2015-04-16 21:47:19 GMT
    Few things are more horrifying than finding bedbugs in your apartment one month after you sign the lease, but a Richmond woman says it happened to her at Belmont Hills apartments.
    Few things are more horrifying than finding bedbugs in your apartment one month after you sign the lease, but a Richmond woman says it happened to her at Belmont Hills apartments.
  • On Your Side: Companies donate home improvements for ALS patient

    On Your Side: Companies donate home improvements for ALS patient

    Tuesday, April 14 2015 3:04 PM EDT2015-04-14 19:04:36 GMT
    Tuesday, April 14 2015 6:10 PM EDT2015-04-14 22:10:40 GMT
    Two companies and an organization teamed up to renovate a home for an ALS patient and her disabled husband NBC12 reported on months ago.
    Two companies and an organization teamed up to renovate a home for an ALS patient and her disabled husband NBC12 reported on months ago.
  • Parking tickets net city millions in revenue

    Parking tickets net city millions in revenue

    Monday, April 13 2015 4:10 PM EDT2015-04-13 20:10:15 GMT
    Monday, April 13 2015 5:04 PM EDT2015-04-13 21:04:21 GMT
    Records show that the City of Richmond raked in more than $4.7 million in 2014, just from parking tickets.
    Records show that the City of Richmond raked in more than $4.7 million in 2014, just from parking tickets.
  • On Your Side: Walmart denies negligence after cart damages customer's car

    On Your Side: Walmart denies negligence after cart damages customer's car

    Tuesday, April 7 2015 4:07 PM EDT2015-04-07 20:07:00 GMT
    Tuesday, April 7 2015 5:51 PM EDT2015-04-07 21:51:35 GMT
    You're in a store parking lot when a grocery cart crashes into your car and makes a dent. Who's responsible and who should pay: you or the store?
    You're in a store parking lot when a grocery cart crashes into your car and makes a dent. Who's responsible and who should pay: you or the store?
  • On Your Side: Students finally get promised scholarships

    On Your Side: Students finally get promised scholarships

    Tuesday, March 24 2015 4:39 PM EDT2015-03-24 20:39:07 GMT
    Tuesday, March 24 2015 5:28 PM EDT2015-03-24 21:28:23 GMT
    The money is finally in, and every student promised a scholarship from Reconciliation Community Church has received it.
    The money is finally in, and every student promised a scholarship from Reconciliation Community Church has received it.
  • On Your Side: eBay car scheme

    On Your Side: eBay car scheme

    Thursday, March 19 2015 4:53 PM EDT2015-03-19 20:53:38 GMT
    Thursday, March 19 2015 7:31 PM EDT2015-03-19 23:31:40 GMT
    A young woman is out almost $2,000, thinking she was getting a good deal on a new car but falling prey to an elaborate fraud on a popular website.
    A young woman is out almost $2,000, thinking she was getting a good deal on a new car but falling prey to an elaborate fraud on a popular website.
  • On Your Side: Rebuilt Parsons Road bridge opens

    On Your Side: Rebuilt Parsons Road bridge opens

    Tuesday, March 17 2015 5:05 PM EDT2015-03-17 21:05:26 GMT
    Tuesday, March 17 2015 6:08 PM EDT2015-03-17 22:08:26 GMT
    The long-anticipated opening of the new Parsons Road Bridge has happened and people on either side of the Hanover-Louisa line are thrilled.
    The long-anticipated opening of the new Parsons Road Bridge has happened and people on either side of the Hanover-Louisa line are thrilled.
  • Chesterfield inventor creates revolutionary football gear

    Chesterfield inventor creates revolutionary football gear

    Monday, March 16 2015 5:01 PM EDT2015-03-16 21:01:28 GMT
    Monday, March 16 2015 5:45 PM EDT2015-03-16 21:45:31 GMT
    A Chesterfield garage could hold the key to helping medical personnel respond quicker. Local inventor Allen Bancroft came up with the Face Loc.
    A Chesterfield garage could hold the key to helping medical personnel respond quicker. Local inventor Allen Bancroft came up with the Face Loc.
  • On Your Side: RV tenant in need of housing help

    On Your Side: RV tenant in need of housing help

    Thursday, March 12 2015 5:09 PM EDT2015-03-12 21:09:33 GMT
    Thursday, March 12 2015 6:48 PM EDT2015-03-12 22:48:43 GMT
    The RV camper Rodney Ramsey was living in is uninhabitable. NBC12 found the county building officials are unaware of a big change to the Landlord-Tenant Act. They're making life changing decisions using an outdated law.
    The RV camper Rodney Ramsey was living in is uninhabitable. NBC12 found the county building officials are unaware of a big change to the Landlord-Tenant Act. They're making life changing decisions using an outdated law.
  • On Your Side: Big payday for former inmate

    On Your Side: Big payday for former inmate

    Monday, March 2 2015 4:42 PM EST2015-03-02 21:42:21 GMT
    Monday, March 2 2015 6:00 PM EST2015-03-02 23:00:22 GMT
    A man now disabled for life is getting a major payday after suffering a heat stroke while in prison at the Old Richmond City Jail.
    A man now disabled for life is getting a major payday after suffering a heat stroke while in prison at the Old Richmond City Jail.
  • On Your Side: Schools relying less on standardized testing for admissions

    On Your Side: Schools relying less on standardized testing for admissions

    Tuesday, February 24 2015 4:54 PM EST2015-02-24 21:54:33 GMT
    Tuesday, February 24 2015 6:48 PM EST2015-02-24 23:48:42 GMT
    Colleges and universities are rethinking the standardized test as a predictor of college success. Now, they want to know more about the applicant, as a person, and not just their test taking skills.
    Colleges and universities are rethinking the standardized test as a predictor of college success. Now, they want to know more about the applicant, as a person, and not just their test taking skills.
  • On Your Side: Bill passes to honor Trooper Vernon

    On Your Side: Bill passes to honor Trooper Vernon

    Thursday, February 19 2015 5:47 PM EST2015-02-19 22:47:13 GMT
    Thursday, February 19 2015 6:22 PM EST2015-02-19 23:22:17 GMT
    12 On Your Side succeeds in helping a family with it's dream of honoring the life of a Virginia State Trooper killed in the line of duty. A bill has made it through the General Assembly that will re-name a bridge in memory of Trooper Jacqueline Vernon. 
    12 On Your Side succeeds in helping a family with it's dream of honoring the life of a Virginia State Trooper killed in the line of duty. A bill has made it through the General Assembly that will re-name a bridge in memory of Trooper Jacqueline Vernon. 
  • On Your Side: Students want church's promised scholarship money

    On Your Side: Students want church's promised scholarship money

    Thursday, February 12 2015 4:53 PM EST2015-02-12 21:53:36 GMT
    Thursday, February 12 2015 6:10 PM EST2015-02-12 23:10:50 GMT
    Some students say their dream of getting a college degree is in jeopardy, and they're losing faith that a church in Manassas will ever award them the scholarship money they were promised.
    Some students say their dream of getting a college degree is in jeopardy, and they're losing faith that a church in Manassas will ever award them the scholarship money they were promised.
  • On Your Side: Tax tips

    On Your Side: Tax tips

    Tuesday, February 10 2015 3:31 PM EST2015-02-10 20:31:30 GMT
    Tuesday, February 10 2015 6:11 PM EST2015-02-10 23:11:36 GMT
    The vast majority of tax professionals are honest and knowledgeable but, you only need to do business with a bad one once to become a victim of a tax scam.
    The vast majority of tax professionals are honest and knowledgeable but, you only need to do business with a bad one once to become a victim of a tax scam.
  • Angry rant spurs legal threats at McGuire Veterans Hospital

    Angry rant spurs legal threats at McGuire Veterans Hospital

    Tuesday, February 3 2015 5:14 PM EST2015-02-03 22:14:04 GMT
    Wednesday, February 4 2015 7:43 AM EST2015-02-04 12:43:04 GMT
    An angry tirade posted to YouTube is sparking legal threats from the employee union at the McGuire Veterans Hospital in Richmond.
    An angry tirade posted to YouTube is sparking legal threats from the employee union at the McGuire Veterans Hospital in Richmond.
  • Woman claims Fort Lee prolonging her pain after alleged rape

    Woman claims Fort Lee prolonging her pain after alleged rape

    Thursday, January 29 2015 5:32 PM EST2015-01-29 22:32:35 GMT
    Friday, January 30 2015 6:09 AM EST2015-01-30 11:09:29 GMT
    Fort Lee took immediate steps to investigate an alleged rape on the base, but the U.S. Army sergeant accused of raping a woman will never be prosecuted. That woman says Fort Lee is prolonging her pain.
    Fort Lee took immediate steps to investigate an alleged rape on the base, but the U.S. Army sergeant accused of raping a woman will never be prosecuted. That woman says Fort Lee is prolonging her pain.
  • On Your Side: Former felon fights to foster child

    On Your Side: Former felon fights to foster child

    Tuesday, January 27 2015 4:19 PM EST2015-01-27 21:19:51 GMT
    Tuesday, January 27 2015 6:27 PM EST2015-01-27 23:27:11 GMT
    * 12 On Your Side* 12 On Your Side
    A Highland Springs couple is taking on the legislature to become foster parents. The Charity family is a step closer to having the law changed and opening up their home to foster children in need.
    A Highland Springs couple is taking on the legislature to become foster parents. The Charity family is a step closer to having the law changed and opening up their home to foster children in need.
  • On Your Side Alert: Warning about Tax ID theft

    On Your Side Alert: Warning about Tax ID theft

    Wednesday, January 21 2015 12:25 PM EST2015-01-21 17:25:11 GMT
    Wednesday, January 21 2015 4:00 PM EST2015-01-21 21:00:54 GMT
    Tax season is here and crooks are looking for an easy to get their hands on your money and private information. If you are not careful, you could be the victim of identity theft.
    Tax season is here and crooks are looking for an easy to get their hands on your money and private information. If you are not careful, you could be the victim of identity theft.
  • 12 On Your Side - story archive - 2015More>>

  • On Your Side: Fake IRS calls

    On Your Side: Fake IRS calls

    Thursday, January 15 2015 5:08 PM EST2015-01-15 22:08:25 GMT
    Thursday, January 15 2015 6:16 PM EST2015-01-15 23:16:33 GMT
    * 12 On Your Side* 12 On Your Side
    A warning from the Internal Revenue Service, right at the start of Tax Season: Don't believe the con if you get a scam call.
    A warning from the Internal Revenue Service, right at the start of Tax Season: Don't believe the con if you get a scam call.
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