Watching Your Wallet: Thousands of consumer complaints hidden in federal watchdog database

The Consumer Financial Protection Bureau provides information about financial institutions, including complaints. But NerdWallet and InvestigateTV have found examples of complaints that don't show up in the database.

Judge rules AimBank can sell RDAG CDs to pay outstanding checks

  Forensic pathologist disputes allegations surrounding Lubbock County M.E.'s office

  New Mexico AG sues Air Force over Cannon, Holloman AFB groundwater contamination

  Mother of deceased child sues Lubbock Co. Medical Examiner’s Office

  Vista Bank files civil suit against Bart Reagor for $1.45 million

  KCBD Investigates: Bliss Bridal customer documents wedding dress disaster

Continued Coverage

Amarillo autopsies not impacted by Lubbock M.E. controversy

RDAG ordered to pay $349k in rent by tomorrow for Mitsubishi location

  Maegan Hembree: Still missing 6 years later

  KCBD Investigates: Third former county employee comes forward with allegations surrounding new management at M.E.'s office

  National Autopsy Assay Group responds to allegations made in lawsuit

GM Financial allowed to reclaim vehicles from Reagor-Dykes

  Dykes Affidavit: “Ford Credit knew or should have known”

Rick Dykes lays the blame for the collapse of his dealership group at the feet of Shane Smith, Ford Motor Credit, and Ford employee Gary Byrd.

  Travis Co. D.A.’s Office will not sponsor testimony from Lubbock Co. M.E. pending Texas Rangers investigation

The Travis County District Attorney’s Office tells the KCBD Investigates Team it will not sponsor any testimony from Lubbock County Chief Medical Examiner Dr. Sam Andrews while he is under investigation by the Texas Rangers.

  Defense attorney questions empty chair when Dr. Sam Andrews fails to show up to testify

Defense attorney Brian Erskine turned to an empty chair where he had hoped to question the forensic pathologist who performed the autopsy in his murder case, but Lubbock County Chief Medical Examiner Dr. Sam Andrews, currently under investigation by the Texas Rangers, was not there.

  Lawsuit: Former Lubbock Medical Examiner’s Office employee exposes ‘California body snatchers’

“Ms. Graves is a hero for exposing these California body snatchers who have taken over the Lubbock County Medical Examiner’s Office,” said attorney Kevin Glasheen. “Of course, they immediately fired her for doing so – and now we are going to make them pay.”

  Doctor claims Lubbock County Chief Medical Examiner made false allegations

Mediation scheduled for Ford, Reagor-Dykes in Dallas

  Lubbock County Commissioner responds to criminal allegations filed by medical examiner

  Watching Your Wallet: Experts explain the new tax code in simple terms

  KCBD Investigates: Lubbock County Chief Medical Examiner not allowed to testify in death cases

  Judge orders Ford Motor Credit to attend mediation with Reagor-Dykes

  Untested water: 99.9 percent of foreign fish goes without testing for unsafe drugs

According to government reports, there is evidence that the main oversight agency for seafood, the Food and Drug Administration, has failed to meet new mandates to increase inspections at foreign food facilities.

  Former medical examiner’s office employees not surprised by investigations into office

Commissioners were scheduled to review the agreement with the National Autopsy Assay Group Pathology Labs (NAAG) during Monday's Commissioner's Court meeting, but they voted to table the item.

  Lubbock Co. JP: Arrests are being made on tickets that should have been dismissed

At the Lubbock County Commissioner’s Court Monday morning, Justice of the Peace Pct. 2 Susan Rowley requested the court’s approval to purchase a laptop and other equipment, but the reason behind the request left commissioners stunned.

  D.A. asks Texas Rangers to investigate Lubbock County Medical Examiner’s Office

The Texas Rangers have been asked by the Lubbock County District Attorney to investigate the Lubbock County Medical Examiner’s Office. This comes after the Texas Medical Board began investigating the medical examiner’s office and the chief medical examiner.

  KCBD Investigates: Experience Life closes church properties, leaving some members feeling misled

A group of residents in Yoakum County is without a church after Experience Life’s satellite campus unexpectedly closed its doors. As it turns out, the Plains campus is not the only location to close.

  Reagor-Dykes ordered to leave 82nd Street location

Eighty Second Street Investments LLC and Lubbock Windmill Real Estate LLC have filed court documents that ordered the Reagor-Dykes Auto Group to vacate its Mitsubishi dealership on 82nd Street.

  KCBD Investigates: Customers accuse Bliss Bridal of unfulfilled orders, lost dresses

Customers of the local bridal shop, Bliss Bridal at 3806 50th St., are accusing the store owner of not fulfilling wedding day promises. Some reported unfilled or late orders, getting the runaround and even lost dresses.

Ford objects to motion for RDAG global mediation

Ford Motor Credit Company LLC filed a motion Thursday morning objecting to Reagor-Dykes Auto Group’s motion to compel global mediation.

  FirstBank & Trust: RDAG not sincerely interested in compromise, settlement

FirstBank & Trust officials filed a response in opposition to Reagor Dykes Auto Group’s motion to compel global mediation in their bankruptcy case on Wednesday.

Attorneys for Reagor, Dykes ask for more time after Ford wants $109 million

Attorneys for Bart Reagor and Rick Dykes are asking a district court to grant more time to find evidence disproving Ford Motor Credit’s claim that both Reagor and Dykes had a direct hand in committing an act of fraud.

RDAG files motion requesting mediation, McDougal agrees to participate

Attorneys with Reagor-Dykes Auto Group have filed an emergency motion to compel global mediation involving the McDougal Group.

  Ford wants $109 million from Bart Reagor and Rick Dykes

In court documents filed on Feb. 4 in civil court, Ford Motor Credit wants Bart Reagor and Rick Dykes to pay $109,091,460.95 following a “massive fraud” which happened on Reagor and Dykes' watch.

  KCBD Investigates: Texas Medical Board investigates Lubbock County Medical Examiner’s Office

The KCBD Investigates Team has discovered the Texas Medical Board is investigating the Lubbock County Medical Examiner’s Office and the chief medical examiner.

  Calculating hate: Federally mandated count leaves out untold number of crimes in America

Serious hate crimes from murders to attempted bombings do not show up in federal hate crime data, according to analysis by InvestigateTV.

Punishing hate: Paper tiger laws serve up little to no penalties for attackers

Prosecutors say some state hate crime laws are so weak they "aren't worth the paper they're printed on."

  Multiple sex offenders found on Facebook despite ban

Under Facebook's policies, convicted sex offenders are not allowed on the site; however, InvestigateTV identified multiple offenders who appeared to have recently active profiles.

Reagor-Dykes files appeal in ruling allowing Ford’s relief request

On Jan. 17, Judge Robert Jones cleared the way for Ford Motor Credit to take back vehicles sold to Reagor-Dykes Auto Group. In a late afternoon filing on Jan. 31, officials with Reagor-Dykes Auto Group filed an appeal with the bankruptcy judge.

  KCBD Investigates: Fatal crash involving livestock sparks liability questions

A deadly crash in Hockley County earlier this month has sparked questions about liability. Texas is an open range state, meaning livestock can roam at large, but property owners still have a responsibility to keep their animals off state and federal highways.

  KCBD Investigates: Woman promised $6.5M realized the scam before it was too late

“He sent me a picture of a lock box and in it, $6.5 million dollars,” Scott said.The catch? Scott needed to pay the agent who would drop off that box of cash.

Watching Your Wallet: How much could you earn if you invested your coffee money?

Financial experts from NerdWallet say saving and investing as little as $20 a week can amount to $170,000 in retirement money.

  Watching Your Wallet: Strengthen your financial fitness before 2019

While many people think about health and wellness resolutions for the new year, financial experts recommend thinking about money goals too.

  Dangerous chemicals could be lurking in your home

A hidden danger could be in your home.Have you ever purchased furniture and smelled something odd? Something chemical?

  County responds to former medical examiner’s explanation of backlog, provides update on outstanding cases

Lubbock County officials sat down with the KCBD Investigates Team following our exclusive interview with former Lubbock County Chief Medical Examiner Dr. Sridhar Natarajan.

  KCBD Investigates: Exclusive Interview with former Lubbock County Chief Medical Examiner on backlog of cases

In his first exclusive television interview since leaving the Lubbock County Medical Examiner’s Office, Dr. Sridhar Natarajan tells his side of the story.

  Nuclear fallout: $15.5 billion in compensation and counting

Thousands of nuclear weapons workers are seeking compensation from a federal program that has ballooned far past initial projections - and some say they're being denied based on incorrect information.

Watching Your Wallet: Company offering to help lower student debt under investigation

A company offering to help people reduce their student loan debt is now under investigation. One St. Louis woman says her debt actually increased after trying to work with the company.

  Mice. Mold. Messes.

Hundreds of Americans live in deplorable rental properties and their landlord is the federal government. The properties need $50 billion in repairs. Uncle Sam now is hoping that private investors will save public housing.

  Watching Your Wallet: Will Social Security be there when you retire?

Research shows many Americans are concerned with whether Social Security will be available when they retire, but many aren’t saving. NerdWallet experts help explain the realities of Social Security and what you can do.

Former attorneys for Reagor-Dykes seeking payment for their work

Lubbock law firm Mullin Hoard & Brown, L.L.P., the former attorneys representing Reagor-Dykes Auto Group and their seven subsidiaries has joined the growing number of groups seeking money from the once-ubiquitous dealership group.

You’re in a political ad. (But you don’t know who’s behind it)

Political organizations with shadowy origins are spending millions on Facebook ads, and some people featured in the ads don't know who the groups are either.

  Watching Your Wallet: Travel More, Spend Less

Brad Barrett took $4,000 Disney trip for a family of four for only $150. Seriously.

  Lubbock County hires medical examiner services to complete unresolved death cases

Lubbock County Commissioners approved a contract with NAAG Pathology Labs on Monday to help the Lubbock County Medical Examiner complete over four hundred unresolved death reports.

  KCBD Investigates: Man may have to wait at least 8 months to receive father’s death certificate

Lubbock County Chief Medical Examiner Dr. Sam Andrews said when he took over for Dr. Sridhar Natarajan on October 1, he discovered a backlog of 427 cases.

  KCBD Investigates questions ME’s 427 backlogged cases

The KCBD Investigates Team started asking questions about a backlog at the Lubbock County Medical Examiner's Office. Those questions prompted Lubbock County Commissioners to host a news conference at the medical examiner's office on Tuesday afternoon.

Reagor-Dykes customers caught in lawsuit, bankruptcy limbo to see relief

The ruling means if there are any negative comments on an affected customer’s credit report, those comments will be removed. If the customer was having to pay for their trade in and their new car, the payoff for their old car will finally be paid.

  From college student to inmate, a look at the place Daniels has called home for the past year

Hollis Daniels is in the Lubbock County Detention Center charged with capital murder of a peace officer. Daniels is also facing a federal charge of possession of a stolen firearm.

  Extended interview: TTU police chief reflects on anniversary of Officer East’s death

Extended excerpts of Shaley Sanders' interview with Texas Tech University Police Chief Kyle Bonath

  Texas Tech University police chief opens up about loss of Officer Floyd East Junior

Texas Tech Police Chief Kyle Bonath opens up about the night one of his officers was shot and killed while working at the police department. As he reflects on the anniversary of Officer Floyd East Junior's death, he talks about some of the changes made at the department and across campus.

  Remembering Officer East: The man behind the badge

Texas Tech University Police Officer James Oswalt talks about losing colleague, friend in deadly campus shooting.

  Watching Your Wallet: Budget now for holiday spending

Planning travel and shopping months in advance can pay off in the long run, financial experts say.

  Texas Tech President: Security changes follow shooting death of Officer Floyd East

Texas Tech University President Lawrence Schovanec discusses changes made across campus following the deadly shooting of Officer Floyd East Junior.

  Timeline: Moments leading up to deadly shooting of Texas Tech police officer

Timeline leading up to the shooting of Texas Tech Police Officer Floyd East Jr. and the arrest of the suspect.

Judge approves motion of employment for RDAG law firm

U.S. Bankruptcy Judge Robert Jones approved an application for employment from a law firm that handled the initial stages of the Reagor-Dykes bankruptcy on Friday.

  Report: Customers are overpaying on a quarter of all prescriptions

A new study shows patients are overpaying on prescriptions sometimes because they are using insurance, rather than paying the cash price.

  Meet the new Lubbock Animal Services Director

Steven Greene talks about his promotion to Director of Lubbock Animal Services.

  FirstCapital Bank says they were victims of Reagor-Dykes check-kiting

FirstCapital Bank made a motion to dismiss claims made by Vista Bank on Tuesday, saying they were a victim of “a check-kiting scheme perpetrated by Reagor-Dykes.”

  Ford, GM, Toyota all object to Reagor-Dykes sale

Ford, GM and Toyota have all objected to the proposed sale of Reagor-Dykes dealerships.

  Big Pharma was supposed to self-police fentanyl prescriptions. It failed. Patients died.

Internal documents show lax enforcement, missed opportunities by the federal government.

  Bart Reagor responds to more than $40 million lawsuit

Bart Reagor has responded to the 40-plus million dollar lawsuit filed by Ford Motor Credit.

  Rick Dykes: Former Reagor-Dykes Auto Group CFO gave false financial info to Ford Credit

Rick Dykes issued a response to the civil suit filed by Ford Motor Credit on Thursday, accusing his former CFO of providing false information about RDAG finances.

You can help uncover political ad targeting on Facebook

Use the Facebook Political Ad Collector to help categorize ads and understand why they are targeting you.

  Reagor-Dykes customer receives title application after 3 months of silence

We have been following the saga of one customer directly affected by the Reagor-Dykes Auto Group bankruptcy filing. Today our cameras followed Harold Jensen as he went in to get his title application.

IRS now listed as creditor in Reagor-Dykes Auto Group bankruptcy

In documents filed on September 7, the Internal Revenue Service is now listed as a creditor and a party in interest in the bankruptcy case for Reagor-Dykes Auto Group.

  Customer faces weeks of silence trying to reach Reagor Dykes customer service

Harold Jensen paid cash for a truck from Reagor Dykes, but three months later, he still doesn't have the title. He says it took weeks to even hear from the dealership.

  New Home ISD places teacher on administrative leave following television show on unsolved homicide

New Home Independent School District has placed an elementary school teacher on administrative leave following a reality television program that questioned the teacher about an unsolved homicide.

What is Check-Kiting?

Check-kiting is a form of check fraud that exploits chargeback time frame, meaning when a bank receives deposits of an item it increases the available balance in a customer's account by the item amount.

  LPD: More than 100 guns stolen from vehicles this year

The Lubbock Police Department said the gun allegedly pointed at officers during the recent game room shooting was stolen. According to a police report, the firearm was stolen from an East Lubbock property in January of 2014.

  Commissioner’s Court honors Sridhar Natarajan, appoints interim medical examiner

Lubbock County's long time medical examiner officially announced his retirement at a special meeting in front of the county Commissioner's Court on Thursday.