BBB warns against some door to door roofers - KCBD NewsChannel 11 Lubbock

4/22/09

BBB warns against some door to door roofers

LUBBOCK, TX (KCBD) - During severe weather season the Better Business Bureau of the South Plains tells us that many storm chasers will pass through town. Now these chasers aren't looking for storms, they're looking to put a dent in your pocketbook.

Severe weather can start with hail, but end with nails. David Brown is the Owner of Brown Roofing and Construction and has been in the roofing business for the last 40 years.

After severe weather hit the South Plains last Thursday, he says his phone hasn't stopped ringing. "We probably had 300 or 400 phone calls that day," said Brown.

Brown tells us when looking for a roofer in Texas, it's important to do your homework, because it doesn't take much for someone to say they are a roofer. "All you have to do is just have a card and a mobile phone and say you are a roofer with a pickup truck and a hatchet," said Brown.   

Some will go door to door if they see your home has sustained damage after a storm, these are who you need to beware of. "That's how they sell they don't have any other way to advertise, they'll go door to door, but that doesn't mean that locals don't do that too what I would do is to do a little background check on him," said Brown.

"One thing you should look for is a badge that they should be wearing on their apparel and if they have a badge from the City of Lubbock than more than likely they are licensed but if there is any question at all you should call the Lubbock Police," says Nan Campbell, President/CEO of the BBB of the South Plains. 

The BBB has some important tips to follow, if someone comes knocking at your door. Make sure to check the company out with the BBB, get at least three estimates, and do not pay up front or with cash. "It certainly doesn't hurt to get an estimate from them, but if they are demanding that they get the work right now or demanding that you make an upright payment or something like that, do not do business with them," said Campbell. 

To check out a roofing company, click here.

The Better Business Bureau
For more information on consumer guidance, business guidance, dispute resolution, and consumer news and alerts; click here to go to the Better Business Bureau's web site.

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