Switch to digital TV complete; click for helpful information
If you've done everything you're supposed to do and you're still having trouble seeing Channel 11, call 806.744.1414 between 6 a.m. and 7 p.m. If you're having trouble seeing other channels, call 888.225.5322.
KCBD stopped using an analog over-the-air signal at around 1 a.m. June 12, 2009.
Viewers using converter boxes must rescan their receivers on their converter boxes to pick up the new, KCBD digital channel 11.1.
Remember, if you're currently using an analog television to receive free, over-the-air signals, you will need a digital-to-analog converter box as well as an antenna to receive the new, digital signal after June 12.
If you have a newer, digital television, you should not need a converter box. That television should have a digital tuner and be able to receive the new, digital signal.
When adjusting your antenna, try using the signal strength meter found on your converter box or digital television.
The signal strength meter is usually found in the menu feature on the remote control. You can also refer to the owner's manual for the converter box or digital television for instructions on how to find and use the signal strength meter.
Once you adjust the signal strength and antenna, make sure you rescan you channels.
If your TV is hooked up to cable or satellite, you should be all set for the Big Switch. However, if you experience problems with our new, digital channel 11 after 4:30am on June 12, you should call your cable or satellite provider.