LUBBOCK, TX (KCBD) – For almost four days a central Lubbock family has had no heat and no hot water after a wanted man crashed a stolen car into their gas meter and took off. But, thanks to the generosity of viewers their problems are close to being fixed.
"It's a miracle," said Silvia Lara about the help she got.
Michael Wilbanks says Lara was in tears when he told her the company would take care of everything."It is good experience for us we like helping people. They call us when they need something and we are here to give back," Wilbanks says.
His father, who owns J&W Plumbing Company heard about Lara's situation and told his son to do what he needed to warm the house up.
"It feels good to know there are people who do care," Lara said. Crews surprised Lara Thursday morning and worked throughout the day to replace the gas pipe. The company is also fixing all of the fixtures inside the house. Between parts and labor the company would typically charge a couple thousand dollars for all the work.
"We can walk away feeling safe and know everything is good and there are no leaks," Wilbanks said.
Lara's granddaughter, Brandlyn turned seven years old on Thursday and got a gift most her age wouldn't think to say thank you for.
"I want to say thank you to all of the people who fixed our gas," said the seven year old who passed out water bottles to the crew working.
"It's rough without hot water or heat on the cold nights," said Wilbanks. He expects the city to inspect the job late Friday and the gas to be back on around lunch time.
"I appreciate it so much. That's coming from the bottom of mine and my granddaughter's heart," Lara said.
Police are still searching for the man responsible for damaging the gas meter. He is considered armed and dangerous, and LPD says he robbed three people at gun point and fired a shot at an officer.
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