Suddenlink giving out free boxes to prevent cable TV interruption - KCBD NewsChannel 11 Lubbock

7/13/10

Suddenlink giving out free boxes to prevent cable TV interruption

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By Michael Slother | email

LUBBOCK, TX (KCBD) - For those of you on Suddenlink Cable, pay attention or you might lose some of your favorite cable channels after July 29th.  That's the day of Suddenlink's digital conversion, after which only channels 2 through 19 will be visible on old-fashioned analog TV's.

To make the switch easier, Suddenlink customers in Lubbock, Post, Shallowater, and Wolfforth have several options on how to get their hands on the new equipment. Boxes can be obtained on Suddenlink's website, at a drive thru by their main Lubbock office on Hartford Avenue, or by calling. Upon request, Suddenlink will send a technician to homes to provide the free Digitalink and set it up.

Persons using a new TV with a digital tuner, a converter box, or digital cable box will not be affected.
 
"If they do not have any of those options then they will need a little box which we're calling a digital link adapter and those little boxes is free to the customers, there's no monthly charge for it. But the market that's affected is customers with cable that run from your television to the wall," said Brian Borthwick, Director of business operations.

The new boxes offer new features. Borthwick says the included remote control can change the channel from nearly anywhere in the room. On screen guides, parental locks, and a favorites list are all functions of the box, and it's all free.

Suddenlink is the only cable company to announce a digital conversion.  Dish, DirectTV and other cable companies are not part of this change.

(Click here) to get your own SL DigitaLink.

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