411 Operator remembers taking Hurricane Katrina calls - KCBD NewsChannel 11 Lubbock

411 Operator remembers taking Hurricane Katrina calls

By Brittany Pieper – email

SHREVEPORT, LA (KSLA) –When Hurricane Katrina hit the national media interviewed many of the survivors. Sitting in her office, at the 411 call center in Shreveport, Bessie Tyler took the calls and heard the stories of many who would not make it out of the city alive.

"A lot of them were people who were up on their roof tops that wanted us to try to get somebody to rescue them," said Tyler. 

She said the most difficult and haunting calls came from those who had accepted their inevitable fate and just wanted someone to talk to.

"She said I'm in a nursing home, and it's flooded. All the staff has left, and the water is up on my bed. I am bed ridden. I know I'm going to die. She said, will you pray with me, and so I prayed with her," said Tyler remembering one call.

Tyler took down information of where people were to try and get them help, but for the most part all she could do was listen.

"To hear the panic and the hurt in their voices just gave me nightmares. I left work and I had to stop on the side of the road and cry. When I got home I cried, and I can't watch Katrina film without thinking about all the many people that I talked to and wondering how many for them made it out alive," said Tyler. 

The untold stories of those whose lives were washed away in Katrina's flood waters replay in Tyler's mind. Their faith strengthened her own, and on this anniversary weekend, they are not forgotten. 

©2010 KSLA-TV. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

  • Local News on KCBD.comNewsMore>>

  • Better late than never? Library book returned 78 years later

    Better late than never? Library book returned 78 years later

    Thursday, September 21 2017 7:51 PM EDT2017-09-21 23:51:20 GMT
    Saturday, September 23 2017 9:18 PM EDT2017-09-24 01:18:29 GMT

    A book borrowed nearly 80 years ago during the Great Depression has been returned to a Massachusetts public library.

    A book borrowed nearly 80 years ago during the Great Depression has been returned to a Massachusetts public library.

  • US flies mission north of DMZ, sends message to North Korea

    US flies mission north of DMZ, sends message to North Korea

    Saturday, September 23 2017 2:46 PM EDT2017-09-23 18:46:38 GMT
    Saturday, September 23 2017 9:09 PM EDT2017-09-24 01:09:31 GMT

    It's a show of American military might to North Korea _ the United States says it flew bombers and fighter escorts to the farthest point north of the Demilitarized Zone by any such American aircraft this century.

    It's a show of American military might to North Korea _ the United States says it flew bombers and fighter escorts to the farthest point north of the Demilitarized Zone by any such American aircraft this century.

  • New earthquake, magnitude 6.1, shakes jittery Mexico

    New earthquake, magnitude 6.1, shakes jittery Mexico

    Saturday, September 23 2017 12:36 AM EDT2017-09-23 04:36:18 GMT
    Saturday, September 23 2017 9:08 PM EDT2017-09-24 01:08:51 GMT

    In the stylish Condesa neighborhood young revelers typically spill out from dimly lit bars and restaurants on a Friday night. But the first weekend since the 7.1-magnitude earthquake toppled buildings just blocks away began on a somber note.

    In the stylish Condesa neighborhood young revelers typically spill out from dimly lit bars and restaurants on a Friday night. But the first weekend since the 7.1-magnitude earthquake toppled buildings just blocks away began on a somber note.

Powered by Frankly