The following is a statement from Atmos Energy:
Lubbock (February 2, 2011)— Atmos Energy, the largest distributor of natural gas in Texas, has seen record demands for gas due to the extremity of the cold weather in West Texas. According to Gary Gregory, president of Atmos Energy West Texas Division, "Our system has performed admirably due to a lot of preparation and the dedication of our service personnel who have been working around the clock. The prolonged cold weather, however, has put a strain on the supply system across our service area and we may be forced to begin curtailing some of our larger users." Gregory also noted, "The forecast continues to call for frigid temperatures over the next few days and we ask that our customers conserve energy by:
If a customer experiences any problem with their gas service, they should call 888-286-6700. The company asks for patience as some response times have been affected due to hazardous driving conditions.