LP&L to temporarily suspend business operations - KCBD NewsChannel 11 Lubbock

LP&L to temporarily suspend business operations

Information from Lubbock Power & Light news release.

Lubbock Power and Light's Internet service provider has informed the utility that Internet service will not be available for 3 hours tonight, prompting LP&L to suspend business office operations from 5:00pm to 8:00pm (CST). All of LP&L's payment processing is facilitated through Internet service during this time. This suspension of services only affects business office operations and will not affect LP&L's emergency operations services related to electric outages.

Chris Sims, LP&L's Public Information Officer, explained the decision to suspend office operations.

"LP&L made the decision to suspend business office operations tonight because LP&L's billing system will not be able to recognize payments coming from the Internet, electronic banking, Western Union Pay Centers and payments made by telephone during this Internet service interruption." Sims added, "LP&L can only restore services when our billing system recognizes that a payment has been made.

"The billing system relies on Internet service to perform these functions during this time of the day," Sims said.

Restoration of services for payments received after 5pm today will be resumed tomorrow. LP&L expects all business office operations to resume to normal tomorrow Sept. 1, 2011 at 8am.

  • Local News on KCBD.comNewsMore>>

  • Even in the Amazon era, Black Friday shows stores are alive

    Even in the Amazon era, Black Friday shows stores are alive

    Friday, November 24 2017 6:23 AM EST2017-11-24 11:23:11 GMT
    Friday, November 24 2017 7:15 PM EST2017-11-25 00:15:26 GMT

    In recent years, Black Friday has morphed from a single day into a whole season of deals, so shoppers may feel less need to be out.

    In recent years, Black Friday has morphed from a single day into a whole season of deals, so shoppers may feel less need to be out.

  • Flynn may be moving to cooperate with Mueller's Russia probe

    Flynn may be moving to cooperate with Mueller's Russia probe

    Friday, November 24 2017 4:13 AM EST2017-11-24 09:13:16 GMT
    Friday, November 24 2017 7:14 PM EST2017-11-25 00:14:07 GMT

    AP source: Flynn's lawyers tell Trump's legal team they are no longer communicating with them about Mueller's investigation, a possible sign of cooperation with the government.

    AP source: Flynn's lawyers tell Trump's legal team they are no longer communicating with them about Mueller's investigation, a possible sign of cooperation with the government.

  • Franken apologizes for making some women 'feel badly'

    Franken apologizes for making some women 'feel badly'

    Friday, November 24 2017 4:13 AM EST2017-11-24 09:13:12 GMT
    Friday, November 24 2017 7:14 PM EST2017-11-25 00:14:03 GMT

    His statement didn't admit to groping or other inappropriate touching but acknowledged that some women felt that he had done something offensive during their encounters. 

    His statement didn't admit to groping or other inappropriate touching but acknowledged that some women felt that he had done something offensive during their encounters. 

Powered by Frankly