BBB: Hail damage may attract fly-by-night repairmen - KCBD NewsChannel 11 Lubbock

BBB: Hail damage may attract fly-by-night repairmen


After the recent storms, many residents are scrambling to repair the damage. The hail wreaked havoc on homes throughout the South Plains. However, before you hire a company for repairs, make sure they're not taking you to the cleaners.

"Storm chasers, as we call them, come in from all over the country and drum up business in places that have received some kind of storm damage," Linder said.

Greg Linder is the president and CEO of the Better Business Bureau in Lubbock. They want to make sure homeowners are getting the right services at the right cost. If you have damage, make sure to contact your insurance provider right away to verify your coverage and deductibles.

"The first call needs to be to your insurance agency to verify what your coverage may be and verify what your deductible is," Linder said.

Linder offered a few sure fire ways to spot the scammers. If possible, deal locally with an established company. Many times storm chasers come from out of town to offer a good deal, however they don't always follow through with the service.

"Either do business locally or maybe use a national company that has their roots down somewhere," Linder said.

The BBB also advises that you get multiple references and estimates of the damage to make sure you're getting the repairs for the right price. Finally they say if a company isn't registered with the city, they might not be trustworthy.

"If a companies not registered, that's a very good sign  that they just showed up and they can leave as quickly as they came," Linder said.

Kris Kincaid owns Kincaid Roofing, they're phones have been ringing off the hook since the storm hit. They are accredited by the Better Business Bureau and say they've seen suspicious roofing signs pop up everywhere.

"We've already seen a lot of signs that we don't usually see... Right now there's a lot of guys coming out and anyone with a hammer and a ladder wants to be a roofer," Kincaid says.

They also urge homeowners to beware of the quick fix promises and that staying local is key.

"Anybody can look local with a web site, but when you check the phonebook, when you go out and see where they are doing business. Check the BBB and get local references, that's a really good place to start to call out those that don't do this for a living," Kincaid said.

To find out if a company is accredited by the Better Business Bureau, check out for information.

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