Consider This...311 Works - KCBD NewsChannel 11 Lubbock

Consider This...311 Works

Posted: Updated:

I was driving down the street last week when I saw a poor animal that had been hit by a car and killed. My first thought was someone should come and remove it from the street before a bigger mess was made.

Honestly, I had to claim the "not my job" award on this one, so I called 311. It's the City's help line to report problems. Within a short time, a crew from the city had removed the animal. And I wasn't surprised because it wasn't the first time I used 311. After hitting the same pothole over and over, I also called and it was fixed within a day or two. It made me wish I had called sooner.

Consider this:

It's easy to complain about services provided by the City, but this one really works.  If you didn't know about it, now you do. 311 is one city program that I am happy to pay for with my tax dollars.

Now they aren't available around the clock, but if you call between 8 and 5 with a pothole, tall weeds, dead animals, or any other non-emergency, I bet your experience will be extremely positive.  

So congratulations to the 311 crew. You all are getting it right. 

We want to know what you think. Voice your opinion by commenting below, by e-mailing us at considerthis@kcbd.com or by writing us at: 

KCBD-TV Attn: Consider This
5600 Avenue A
Lubbock, TX 79404

'Consider This' is a commentary by KCBD Vice-President and General Manager Dan Jackson.

Copyright 2012 KCBD. All rights reserved.

Powered by WorldNow

5600 Avenue A
Lubbock, TX. 79404

FCC Public File
publicfile@kcbd.com
806-744-1414
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and KCBD. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.