Carnival passengers to receive additional compensation - KCBD NewsChannel 11 Lubbock

Carnival passengers to receive additional compensation

(Source: David Raynes) (Source: David Raynes)
(Source: David Raynes) (Source: David Raynes)
(Source: David Raynes) (Source: David Raynes)

From Carnival Cruise Lines:

Carnival Cruise Lines has announced further compensation for the passengers aboard the Carnival Triumph, currently being towed via tug boats to Mobile, Alabama after an engine room fire early Sunday caused a loss of propulsion.

All guests on the current voyage will receive further compensation of $500.00 per person.

Gerry Cahill, President & CEO of Carnival Cruise Lines said: "We know it has been a longer journey back than we anticipated at the beginning of the week under very challenging circumstances. We are very sorry for what our guests have had to endure. Therefore, in addition to the full refund and future cruise credit already offered, we have decided to provide this additional compensation. I look forward to welcoming everyone to Mobile tomorrow and have mobilized our full resources to assist and support them as they travel home."

As previously announced, all 3,143 guests on board will receive a full refund of the cruise along with transportation expenses and reimbursement of all shipboard purchases during the voyage, with the exception of gift shop, art purchases and casino charges. All passengers will also receive a future cruise credit equal to the amount paid for this voyage.

Carnival Cruise Lines has also announced the cancellations of 12 additional voyages of the Carnival Triumph following an engine room fire that has left vessel without propulsion.  The 12 canceled cruises, which encompass sailings from Feb. 21 through April 13, 2013, are in addition to two previously canceled voyages scheduled to depart Feb. 11 and Feb. 16.

Guests on the affected sailings will receive a full refund of their cruise fare, as well as non-refundable transportation costs, pre-paid shore excursions, gratuities, and government fees and taxes. Guests will also receive a 25 percent discount on a future three- to five-day Carnival cruise or a 15 percent discount on a six- to seven-day cruise.  Travel agent commissions will be protected.

Carnival sincerely apologizes for this disruption in our guests' vacation plans.

Carnival Triumph operates four- and five-day cruises from Galveston, Texas.

Copyright 2013 KLTV. All rights reserved.

 

  • Local News on KCBD.comNewsMore>>

  • After years of dejection, proponents of gun laws see hope

    After years of dejection, proponents of gun laws see hope

    Saturday, February 24 2018 10:35 AM EST2018-02-24 15:35:23 GMT
    Saturday, February 24 2018 11:08 PM EST2018-02-25 04:08:08 GMT
    The progression has become numbingly repetitive - mass bloodshed unleashed by a gunman, followed by the stories of the fallen, the funerals and mourning. (Source: AP Photos)The progression has become numbingly repetitive - mass bloodshed unleashed by a gunman, followed by the stories of the fallen, the funerals and mourning. (Source: AP Photos)

    "Our kids have started a revolution:" Teens' activism after Florida school shooting has some hopeful for action on gun policy.

    "Our kids have started a revolution:" Teens' activism after Florida school shooting has some hopeful for action on gun policy.

  • NRA, Florida face backlash after latest school shooting

    NRA, Florida face backlash after latest school shooting

    Saturday, February 24 2018 4:36 AM EST2018-02-24 09:36:41 GMT
    Saturday, February 24 2018 11:07 PM EST2018-02-25 04:07:43 GMT
    (AP Photo/Mark Lennihan, File). FILE- In this Feb. 15, 2006, file photo, BlackRock headquarters is shown in New York. U.S. companies are taking a closer look at investments, co-branding deals and other ties to the gun industry and its public face, the ...(AP Photo/Mark Lennihan, File). FILE- In this Feb. 15, 2006, file photo, BlackRock headquarters is shown in New York. U.S. companies are taking a closer look at investments, co-branding deals and other ties to the gun industry and its public face, the ...

    NRA faces corporate backlash after latest school shooting.

    NRA faces corporate backlash after latest school shooting.

  • Congress releases redacted, declassified Democratic memo

    Congress releases redacted, declassified Democratic memo

    Saturday, February 24 2018 4:45 PM EST2018-02-24 21:45:36 GMT
    Saturday, February 24 2018 11:06 PM EST2018-02-25 04:06:59 GMT
    The White House objected to its release Feb. 9, citing national security concerns. Democrats have since negotiated with the FBI on what should be blacked out.The White House objected to its release Feb. 9, citing national security concerns. Democrats have since negotiated with the FBI on what should be blacked out.

    Congress has released a redacted, declassified memo that aims to counter GOP allegations that the FBI abused government surveillance powers.

    Congress has released a redacted, declassified memo that aims to counter GOP allegations that the FBI abused government surveillance powers.

Powered by Frankly