Next time you receive an e-mail from your bank asking for personal information, you might want to take a second look. It could be an e-mail scam that tries to get you to reveal your bank account and credit card numbers. It's known as phishing.
|Tips for Protecting Yourself Against E-mail Scam|
"The scam is basically, they're phishing for information. That's the way it works," says Nan Campbell, Better Business Bureau.
The latest scam consists of what looks like a legitimate e-mail from your bank.
"They send e-mails with links to quote/unquote the bank or your bank or a bank and try to get you to fill out a form and provide personal identifying type of information, financial information," says Campbell.
According to Campbell, that's how criminals "phish" for your information, and in many cases steal your identity.
"I received my Citibank e-mail (Friday), and I thought it was kind of weird," says Campbell.
Weird because Campbell has no ties to Citibank at all.
"I have no credit cards with Citibank. I have no bank accounts with Citibank, yet they're trying to get my info," says Campbell.
But Campbell worries that customers of Citibank could be fooled.
"It's very simple. It uses the Citibank logo up in the left hand corner, and it says we need to update some information and click here," says Campbell.
The best thing to do if you receive an e-mail like this is to delete it and then use the number provided in the phone book and give your bank a call.
"Say hey, you know I've gotten an e-mail saying you're wanting to update some information," says Campbell.
Another piece of advice is to look at your bank's website. They often provide a link on how to handle e-mail hoaxes.
"Banks do not get personal information via e-mail -- period. They just don't do it that way," says Campbell.