LP&L customers across Lubbock are experiencing deja vu as they open their latest bills.
Not only are they still high, but some residents say their bills have increased. One city councilman says it's time to stop the banter and listen to the citizens.
District 3 Councilman Todd Klein knows there are some major issues that need to be dealt with at LP&L, so he says, who better to help fix those problems than the citizens who are being hit the hardest.
Shirley Taylor lives alone in a small apartment and has watched her bill triple this summer.
"I don't know how much more I can take. I just don't know," Taylor said.
After the shock wore off from her June bill, Taylor decided to do everything she could to prevent a repeat.
"So I closed my drapes and kept it down to 78 or 80, however much I could stand. I kept the lights off in all the rooms I didn't need," Taylor said.
But despite her commitment to conserve, Taylor's July bill went up.
"Yesterday I got my bill for this month and it's $101," Taylor said.
Taylor welcomes Councilman Klein's idea to form a Citizen's Task Force.
"We need to have a voice, because we're the ones that are paying it," Taylor said.
"There's a lot of concerns out there and some of them are easily addressed in a dialogue itself," Klein said.
Klein believes the bill payers have a right to be heard on the issue.
"We work for the public, it's a natural courtesy. It's also, quite frankly, a penance of good governance - accountability, accessibility and transparency," Klein said.
Klein believes they need to implement a stable, sustainable rate model before residents like Taylor will see any relief.
"This can't go on forever; we've got to do something," Taylor said.
Klein will present the resolution to the Council during the next meeting on Aug. 22. He hopes the LP&L board will form this committee as quickly as possible.
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