Southwest Airlines enforcing 'no show' policy - KCBD NewsChannel 11 Lubbock

Southwest Airlines enforcing 'no show' policy

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Southwest Airlines started enforcing a new "no show" policy on Sept. 13. 

Passengers who need to cancel a flight must do so at least ten minutes before departure or lose the entire value of their ticket.

According to the Dallas Morning News, passengers were able to skip a flight with no penalty in the past.

The new policy will exclude military and senior fares and travel during bad weather.

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