Veteran held up at Lubbock airport over issue with service dog - KCBD NewsChannel 11 Lubbock

Veteran held up at Lubbock airport over issue with service dog

LUBBOCK, TX (KCBD) -

Everyone's trying to make it home for the holidays, but one veteran at the Lubbock Preston Smith Airport had to put her plans on hold.

Zondra Perkins battles PTSD and leans on her furry friend Sergeant Ski to overcome the symptoms.

The pair has been together for seven months and are now inseparable, so the idea of traveling without her pal was overwhelming.

"He's my best friend in the whole world," Perkins said. " He listens to me when nobody else will. He's there for me. He means the world to me."

Perkins was able to board flights at airports in South Carolina and Dallas on her way to visit a friend in Lubbock, but was held up after not providing proper documentation for the service animal.

According to American Airlines, all airlines are required to follow the same protocol for checking service animals provided by the Department of Transportation.

For emotional distress service animals, the documentation must include a letter signed by a licensed medical professional stating that the patient deals with emotional distress.

Perkins' service dog was given to her through the non-profit organization Patriot Rovers.

Sergeant Ski is trained to help his owner overcome feelings of depression and anxiety associated with PTSD.

"When I get upset or angry he calms me down, he wakes me up from night terrors and helps me get through flashbacks."

Fortunately, the VA was able to help Perkins rush her paperwork and American Airlines made an exception, so this veteran and her furry friend will soon be on their way home.

The link below spells out the requirements for traveling with service dogs.

http://www.aa.com/i18n/travelInformation/specialAssistance/serviceAnimals.jsp

Copyright 2013 KCBD. All rights reserved.

  • Local News on KCBD.comNewsMore>>

  • 'Heartbroken' Kenworthy visits South Korean dog meat farm

    'Heartbroken' Kenworthy visits South Korean dog meat farm

    Friday, February 23 2018 3:05 AM EST2018-02-23 08:05:09 GMT
    Friday, February 23 2018 5:47 AM EST2018-02-23 10:47:15 GMT
    (AP Photo/Ahn Young-joon). In this Friday, Feb. 23, 2018, photo, American freestyle skier Gus Kenworthy, left, and his boyfriend Matthew Wilkas watch dogs in cages at a dog meat farm in Siheung, South Korea. Kenworthy saved five stray dogs during the S...(AP Photo/Ahn Young-joon). In this Friday, Feb. 23, 2018, photo, American freestyle skier Gus Kenworthy, left, and his boyfriend Matthew Wilkas watch dogs in cages at a dog meat farm in Siheung, South Korea. Kenworthy saved five stray dogs during the S...

    The Associated Press joined American freestyle skier Gus Kenworthy on a tour of a Korean dog meat farm that's about to be shuttered by the Humane Society International.

    The Associated Press joined American freestyle skier Gus Kenworthy on a tour of a Korean dog meat farm that's about to be shuttered by the Humane Society International.

  • The Latest: Norway to get bronze stripped from Russians

    The Latest: Norway to get bronze stripped from Russians

    Thursday, February 22 2018 8:44 PM EST2018-02-23 01:44:26 GMT
    Friday, February 23 2018 5:46 AM EST2018-02-23 10:46:19 GMT
    (AP Photo/Bernat Armangue). Alina Zagitova of the Olympic Athletes of Russia performs during the women's short program figure skating in the Gangneung Ice Arena at the 2018 Winter Olympics in Gangneung, South Korea, Wednesday, Feb. 21, 2018.(AP Photo/Bernat Armangue). Alina Zagitova of the Olympic Athletes of Russia performs during the women's short program figure skating in the Gangneung Ice Arena at the 2018 Winter Olympics in Gangneung, South Korea, Wednesday, Feb. 21, 2018.

    The Russians have a good shot at winning their first gold medal of the Pyeongchang Olympics when teenage figure skaters Alina Zagitova and Evgenia Medvedeva take the ice for the women's free skate.

    The Russians have a good shot at winning their first gold medal of the Pyeongchang Olympics when teenage figure skaters Alina Zagitova and Evgenia Medvedeva take the ice for the women's free skate.

  • Grand jury indicts Missouri governor who admitted affair

    Grand jury indicts Missouri governor who admitted affair

    Thursday, February 22 2018 5:35 PM EST2018-02-22 22:35:21 GMT
    Friday, February 23 2018 5:45 AM EST2018-02-23 10:45:18 GMT
    A St. Louis grand jury indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015. (AP Photo/Jeff Roberson, File)A St. Louis grand jury indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015. (AP Photo/Jeff Roberson, File)

    A St. Louis grand jury has indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015.

    A St. Louis grand jury has indicted Missouri Gov. Eric Greitens on a felony invasion of privacy charge related to the Republican's affair with a woman in 2015.

Powered by Frankly