Idalou woman describes debit card scam - KCBD NewsChannel 11 Lubbock

Idalou woman describes debit card scam

Adelita Rios Adelita Rios

Idalou resident Adelita Rios was at work when she received a strange call.

"I didn't recognize the number but I went ahead and answered the call. Then I heard the automated system say your MasterCard is going to be closed," Rios said.

It was the beginning of a scam, a scam that has affected many people on the South Plains.

The call originated from a phone number that was two digits too short. Rios says it originated from an 817 area code.

"They said MasterCard, but I didn't know, MasterCard for what?" she said. "I really hadn't used it that much for it to be canceled or closed."

Unsure of what to do, she continued to follow the steps.

"It said press 1 if you want to reinstate it. I just pressed one and I was waiting for a person but then the automated system spoke again and it asked me for my card number. At that point I just ended the call."

Immediately after hanging up, she called her husband, and he called MasterCard. They told him everything looked perfect with their account and there was no need for them to close the card. That was all the proof Rios needed to know she had almost been scammed.

Lubbock police want to remind people that you should never provide personal information (Card Number, Acct Number, Social Security Number, etc.) to anyone who calls you.

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