Xcel Energy urges customers to be wary of scammers - KCBD NewsChannel 11 Lubbock

Xcel Energy urges customers to be wary of scammers

Provided by Xcel Energy

Xcel Energy is reminding customers to be wary of scammers who impersonate Xcel Energy employees and threaten disconnection of service if immediate payment is not made. Several area customers have reported that impersonators are seeking to obtain payment either over the phone or in person.

Xcel Energy reminds customers only to use authorized methods to pay their bills. Credit card numbers and any personal information should not be provided to suspicious callers. Affected customers should call Xcel Energy customer service at 1-800-895-4999 and report any scamming incident to their local police departments.

If customers have given credit card information over the phone to someone posing as an Xcel Energy employee, customers should call their credit card company and follow the credit card company's recommendations.

  • Local News on KCBD.comNewsMore>>

  • Trump to DOJ: Investigate whether FBI infiltrated campaign

    Trump to DOJ: Investigate whether FBI infiltrated campaign

    Monday, May 21 2018 12:51 AM EDT2018-05-21 04:51:49 GMT
    Monday, May 21 2018 2:54 PM EDT2018-05-21 18:54:33 GMT
    (AP Photo/Carolyn Kaster, File). FILE - In this Thursday, May 17, 2018, file photo, U.S. President Donald Trump speaks during a meeting in the Cabinet Room of the White House, in Washington. Trump said he will "demand" that the Justice Department open ...(AP Photo/Carolyn Kaster, File). FILE - In this Thursday, May 17, 2018, file photo, U.S. President Donald Trump speaks during a meeting in the Cabinet Room of the White House, in Washington. Trump said he will "demand" that the Justice Department open ...

    Trump's demand puts further pressure on the Justice Department, which later Sunday asked its watchdog to expand an existing probe of FBI actions, as the White House combats the threat posed by special counsel Robert Mueller's ongoing investigation.

    Trump's demand puts further pressure on the Justice Department, which later Sunday asked its watchdog to expand an existing probe of FBI actions, as the White House combats the threat posed by special counsel Robert Mueller's ongoing investigation.

  • US demands wholesale changes in Iran policies post-nuke deal

    US demands wholesale changes in Iran policies post-nuke deal

    Monday, May 21 2018 8:52 AM EDT2018-05-21 12:52:00 GMT
    Monday, May 21 2018 2:54 PM EDT2018-05-21 18:54:19 GMT
    fasfdafasfda

    Secretary of State Mike Pompeo is laying out the Trump administration's strategy for constraining Iran's nuclear program and opposing its other behavior in the region following President Donald Trump's withdrawal...

    Secretary of State Mike Pompeo is laying out the Trump administration's strategy for constraining Iran's nuclear program and opposing its other behavior in the region following President Donald Trump's withdrawal from the 2015 nuclear deal.

  • Divided Supreme Court sides with businesses over workers

    Divided Supreme Court sides with businesses over workers

    Monday, May 21 2018 10:21 AM EDT2018-05-21 14:21:59 GMT
    Monday, May 21 2018 2:52 PM EDT2018-05-21 18:52:53 GMT
    The justices ruled 5-4 Monday, with the court's conservative members in the majority, that businesses can force employees to individually use arbitration to resolve disputes. (Source: Supremecourt.gov)The justices ruled 5-4 Monday, with the court's conservative members in the majority, that businesses can force employees to individually use arbitration to resolve disputes. (Source: Supremecourt.gov)

    A new Supreme Court will allow employers to prohibit workers from banding together to complain about pay and conditions in the workplace.

    A new Supreme Court will allow employers to prohibit workers from banding together to complain about pay and conditions in the workplace.

Powered by Frankly
<div id="CDEV-footer"> <div class="top"> <div class="search-box"> <div class="wnSearchBox" id="WNSearchBox-bottom"><form method="get" onsubmit="return wnValidateSearchTerm(this,0)" action="/Global/searchresults.asp"><span>Can't Find Something? </span><input type="text" class="wnQueryText" name="qu" size="20" value="" placeholder="Search For It Here"><input type="submit" class="wnSubmit" value="Search"></form></div> </div> <div class="station-info"> <div class="logo"><img src="http://ftpcontent.worldnow.com/wncustom/custom/kcbd/2015/images/kcbd-footer-logo.png" width="103" height="98" border="0" /></div> <div class="contact"> <div>5600 Avenue A<br>Lubbock, TX. 79404</div> <div>(806) 744-1414</div> </div> <div class="fcc"> <div><a href="https://publicfiles.fcc.gov/tv-profile/kcbd">FCC Public File</a></div> <a href="mailto:publicfile@kcbd.com">publicfile@kcbd.com</a> <div>(806) 744-1414</div> <a href="/story/4693037/kcbd-eeo-public-file-report">EEO Report</a> <a href="/story/19485867/closed-captioning-on-kcbd-newschannel-11">Closed Captioning</a> </div> </div> </div> <div class="footer-main-nav"> <ul class="link-group"> <!--<li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li> <li><a href="#">News Now Link</a></li>--> </ul> </div> <div class="news-link"> <ul class="link-group"> <li><a href="http://www.ktre.com/category/241993/texas-news-now">Texas News Now</a></li> </ul> </div> <div class="bottom"> <div class="copyrightText"> <a id="wnLogo" href="http://www.worldnow.com"><img src="http://ftpcontent.worldnow.com/wncorp/logos/worldnow_white.png" id="wn"></a> <div class="text"> All content &copy; Copyright 2000 - 2018 Raycom Media. All Rights Reserved. For more information on this site, please read our <a href="/story/8774923/privacy-policy">Privacy Policy</a>, and <a href="/story/8775106/terms-of-service">Terms of Service</a>, and <a class="adchoice" href="//www.aboutads.info/choices" target="policy">Ad Choices</a>. </div> <div class="clear"></div> </div> </div> </div>