Xcel Energy urges customers to be wary of scammers - KCBD NewsChannel 11 Lubbock

Xcel Energy urges customers to be wary of scammers

Provided by Xcel Energy

Xcel Energy is reminding customers to be wary of scammers who impersonate Xcel Energy employees and threaten disconnection of service if immediate payment is not made. Several area customers have reported that impersonators are seeking to obtain payment either over the phone or in person.

Xcel Energy reminds customers only to use authorized methods to pay their bills. Credit card numbers and any personal information should not be provided to suspicious callers. Affected customers should call Xcel Energy customer service at 1-800-895-4999 and report any scamming incident to their local police departments.

If customers have given credit card information over the phone to someone posing as an Xcel Energy employee, customers should call their credit card company and follow the credit card company's recommendations.

  • Local News on KCBD.comNewsMore>>

  • CBS News and PBS cut ties to Rose following sex allegations

    CBS News and PBS cut ties to Rose following sex allegations

    Tuesday, November 21 2017 3:01 AM EST2017-11-21 08:01:12 GMT
    Wednesday, November 22 2017 11:26 AM EST2017-11-22 16:26:36 GMT

    CBS News has fired Charlie Rose after several women accused the veteran newsman of sexual misconduct.

    CBS News has fired Charlie Rose after several women accused the veteran newsman of sexual misconduct.

  • Cold War drama caught on video as N. Korean soldier escapes

    Cold War drama caught on video as N. Korean soldier escapes

    Wednesday, November 22 2017 2:11 AM EST2017-11-22 07:11:49 GMT
    Wednesday, November 22 2017 11:36 AM EST2017-11-22 16:36:17 GMT

    On a cold, grey afternoon, a lone North Korean soldier races toward freedom, the shock of his comrades palpable as they realize he is defecting to the South and start sprinting after him.

    On a cold, grey afternoon, a lone North Korean soldier races toward freedom, the shock of his comrades palpable as they realize he is defecting to the South and start sprinting after him.

  • Roosevelt High School seniors preform in Macy's Thanksgiving Day Parade

    Roosevelt High School seniors preform in Macy's Thanksgiving Day Parade

    Wednesday, November 22 2017 11:43 AM EST2017-11-22 16:43:53 GMT
    Jasmina Perez, Jessica Sherrill (Clarinet), Davina Meyer (Flag) and Azelin Meyer (Trumpet) (Source: KCBD)Jasmina Perez, Jessica Sherrill (Clarinet), Davina Meyer (Flag) and Azelin Meyer (Trumpet) (Source: KCBD)

    Four Roosevelt High School seniors are in New York City preparing to perform in the Macy's Thanksgiving Day Parade. Jasmina Perez (clarinet), Jessica Sherrill (Clarinet), Davina Meyer (Flag) and Azelin Meyer (Trumpet) are all seniors at Roosevelt High School. All four had to audition for the parade and say other people from their school applied, but didn't get accepted. 

    Four Roosevelt High School seniors are in New York City preparing to perform in the Macy's Thanksgiving Day Parade. Jasmina Perez (clarinet), Jessica Sherrill (Clarinet), Davina Meyer (Flag) and Azelin Meyer (Trumpet) are all seniors at Roosevelt High School. All four had to audition for the parade and say other people from their school applied, but didn't get accepted. 

Powered by Frankly