DPS Driver License Office lets you reserve your place in line - KCBD NewsChannel 11 Lubbock

New DPS Driver License Office lets you reserve your place in line

Posted: Updated:

Provided by the Texas Department of Public Safety

The Texas Department of Public Safety (DPS) in Lubbock, located at 1404 Lubbock Business Park Blvd., has new telephone numbers that are listed below. The only number that remained the same was for the Driver License Office.

• Driver License Office-806-472-2800

• Highway Patrol and Crash Reports-806-740-8995

• Criminal Investigations Division-806-740-8736

• Texas Rangers-806-740-8975

• Commercial Vehicle Enforcement-806-740-8938

• Compliance Enforcement-806-740-8782

• Communications-806-740-8770

• Crime Lab-806-740-8900

• Emergency Management-806-740-8982

• Recruiting-806-740-8894

• Victim Services-806-740-8897

• Main Number-806-740-8700

The new Driver License Office features technology that allows customers to reserve a place in line before arriving at the office. Customers can virtually enter the line via phone, mobile device or the Internet. The system also allows customers to adjust their place in line – for instance, if they are running late, they can push themselves back in line. Walk-in customers can use self-service check-in kiosks and have the option of returning later, closer to their appointment time.

We encourage residents to renew their license or identifications card online. Residents who are eligible can skip the trip to the office completely via online renewal of their license, identification card or change of address at Texas.gov.

Licenses must be renewed in person every 12 years, so an updated photo can be taken and eyesight can be tested. If residents need to come into the office to renew, they can do so within one year prior to the expiration date, which means they can pick a time that is convenient for their schedule.

To be eligible to renew online, the expiration date on the card must be within one year. When a resident renews their card, the expiration date on the new card will be six years after the current card's expiration date, even if customers renew early. The renewal fee is the same for online, in-person and telephone renewals.

For additional information about the new technology that allows you to get in line before coming into the office, visit:


In addition, driving tests at some locations can be scheduled online without a trip to an office. To find out which offices offer online scheduling for driving tests or to book an appointment, visit:


Visit the DPS website to make sure you have the proper paperwork (including documents needed for the new residency requirements) before making the trip to the office: http://www.txdps.state.tx.us/DriverLicense/ApplyforLicense.htm.

To find out more about online renewal services, visit:


Powered by WorldNow

5600 Avenue A
Lubbock, TX. 79404

FCC Public File
EEO Report
Closed Captioning

All content © Copyright 2000 - 2014 Worldnow and KCBD. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service.