Recognizing 9-1-1 Operators - KCBD NewsChannel 11 Lubbock

They are the first to respond to almost any emergency, but you wouldn't even know them on the street.

That's why the Lubbock Police Department is recognizing their 9-1-1 operators during this National Telecommunications Week. On Wednesday the LPD opened it's doors for a tour of their facility, City employees and members of the media were able to look through the emergency operations center or EOC, and the 9-1-1 dispatch center.

9-1-1 Operators respond to a call every 8 seconds. On average they take 300,000 calls a year.

Wednesday's gathering was in an effort to recognize the folks that work tirelessly behind the scenes and do a tremendous job.

Making a Kit for an Emergency Situation When preparing for a possible emergency situation, it's best to think first about the basics of survival: fresh water, food, clean air and warmth.