Xcel Energy warning customers of phone scam - KCBD NewsChannel 11 Lubbock

Xcel Energy warning customers of phone scam

(Source: Xcel Energy) (Source: Xcel Energy)
LUBBOCK, TX (KCBD) -

Xcel Energy is warning customers about a new phone scam in the area.

Apparently, scammers are calling customers and seeking payment over the phone with a number that appears to be from Xcel Energy.

The scammer will then say that your power will be disconnected if a payment is not made right then over the phone.

So, tonight, Xcel Energy is reminding customers that's not the way it happens.

Instead, they will always send a disconnect notice in the mail before trying to reach out by phone.

If you receive one of these suspicious calls, please call one of the numbers listed on your screen.

Copyright 2016 KCBD. All rights reserved.

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