Xcel Energy warning customers of phone scam - KCBD NewsChannel 11 Lubbock

Xcel Energy warning customers of phone scam

(Source: Xcel Energy) (Source: Xcel Energy)

Xcel Energy is warning customers about a new phone scam in the area.

Apparently, scammers are calling customers and seeking payment over the phone with a number that appears to be from Xcel Energy.

The scammer will then say that your power will be disconnected if a payment is not made right then over the phone.

So, tonight, Xcel Energy is reminding customers that's not the way it happens.

Instead, they will always send a disconnect notice in the mail before trying to reach out by phone.

If you receive one of these suspicious calls, please call one of the numbers listed on your screen.

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