Food for Thought Report 7.14 - KCBD NewsChannel 11 Lubbock

One top performer this week stands at 1947 19th Street, and it's spelled H-E-B-I'-S... but is it pronounced Hebi's or Heebee's? Manager Cameron Clark says, "You can call us whatever you want to as long as you come eat. That's what I tell the customers." 

Food for Thought 7.14 Here is a complete list of the restaurants and their violations for the week ending on 7/14/05.

Hebi's (actually pronounced 'heb-eez') serves the lunch crowd soups salads and sandwiches.  Most popular:  the club croissant. Clark says, "Once you get a customer in here, they're gonna come back.  That's almost 100% guarunteed."

Of course, Hebi's wouldn't be in Food for Thought if it wasn't for a lot of time spent keeping a clean kitchen. Clark adds, "Food for Thought is a big thing in Lubbock.  You've got to score good and maintain trust and the relationship we have with our customers."

Next, we have an eight time top performer... One Guy From Italy at 1019 University. Manager Dario Yoakum started at One Guy 18 years ago, enough time to get the business down packed. Yoakum says, "We follow a list. I always teach employees what to do and what not to do and what to look for and we do it every day and when you work hard you get perfect results and we try to be perfect."

Perfect in cleanliness and tastiness.  Yoakum adds, "Everything we do is made from scratch. The sauce, the dough and everything is made by hand.  It's just our family recipe."

Moving now to the opposite end of our Food for Though list, Long John Silver's at 3415 South Loop 289 is our first of two low performers. The restaurant had five critical violations.

• Coleslaw was held above the required cold temperature.
• Shrimp and fish were held below the required hot temperature.
• Personal drinks were in the kithen and food prep area.
• A handwashing sink was being used for storage of chemical and cleaning supplies and was blocked by a mop and bucket.
• A handwashing station was out of paper.

All critical violations were corrected on site. A manager could not be reached for comment.

4102 34th Street is our last stop this week for the low performing Mi Tierra restaurant. Mi Tierra had seven critical violations.

• Proper procedures were not followed for cooling cooked beans and rice.
• Eggs were stored above the required cold temperature.
• Cooked beans on a steam table were below the required hot temperature.
• Employees were not washing their hands between tasks.
• Unknown items fell into potatoes soaking in water next to a stove.
• Diced ham, barbacoa and sausage were not datemarked.
• The inspector saw a roach in the dining room.

All the violations were corrected on site. A manager tells NewsChannel 11 the bug in the dining room was not a roach but a bug that came in through an open door. She also says they plan to bring the inspector back to teach employees proper health procedures, and a kitchen manager will attend a regular class on health requirements.  The manager said she would have preferred to talk to NewsChannel 11 on camera, but she was out of town.