AT&T responds to cell outage questions: 'Restart your device' - KCBD NewsChannel 11 Lubbock

AT&T responds to cell outage questions: 'Restart your device'

A map showing AT&T cell phone outages at 10:50 p.m. ET Wednesday  on outage.report revealed significant pockets of outages. Entire regions were wiped out on Wednesday afternoon. (Source: outage.report) A map showing AT&T cell phone outages at 10:50 p.m. ET Wednesday on outage.report revealed significant pockets of outages. Entire regions were wiped out on Wednesday afternoon. (Source: outage.report)

(RNN) – AT&T has acknowledged widespread outages after Twitter and various outage report websites asked if AT&T is having outage issues with cellular service Wednesday afternoon.

Reports popped up across the U.S., with many coming out of larger cities. Some maps showed a good portion of Texas without service, but the issue seemed to be nationwide.

At around 8:30 p.m. ET, AT&T officially addressed the questions on Twitter after many customers posted that once they rebooted their phones, the issues went away. The company's solution was the same:

Affected customers complained they could not  receive calls nor make them. Many of the customer complaints were from iPhone owners. Text messaging, FaceTime, and FaceTime Audio did seem to work.

 Earlier on, the @ATTCares Twitter account was filled with replies to customer complaints.

To check the status of outage reports, visit either downdetector.com/status/att/map/ or outage.report/att/map

Copyright 2017 Raycom News Network. All rights reserved.

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