LUBBOCK, TX (KCBD) - UPDATE:
Reagor-Dykes is asking customers to contact them to get specific issues resolved.
For the fastest response, email email@example.com with specific details of your situation and contact information.
You may also call (806) 776-8732.
Are you affected by the Reagor-Dykes Auto Group lawsuit? Here's a quick guide to events, with contact information and advice for recent customers.
Summary of Events:
On July 31, 2018, Ford Motor Credit Company filed a lawsuit against Reagor-Dykes Dealerships. They accuse the dealerships of having an outstanding balance of more than $116 million dollars. They say that the dealership has sold Ford Credit vehicles without sending the required payments to Ford Motor Credit and have repeatedly submitted false or inaccurate information.
Ford says an audit done in June found that 147 of the 150 reported sales did not match the sales or registration dates reported by the Texas DMV.
Reagor-Dykes dealerships filed for Chapter 11 bankruptcy for multiple locations across Lubbock, Amarillo, and other locations.
We spoke to Lubbock County tax assessor-collector Ronnie Keister about the situation. Here's his advice for recent customers:
Who may be affected:
Reagor-Dykes is still in business, so "People who have not had their vehicle titles transferred should check with their dealer," Keister said. "That goes for any trade-in vehicles that may not be paid off."
Those who have already bought a vehicle where the title has been transferred have nothing to worry about.
If you traded in a car with a note on it, but you're not sure if it was paid off, contact your lending institution to check if the note has been paid off, and find out what they want you to do. Different companies have different ways to deal with situations like this.
What to do:
Customers who have purchased new vehicles are advised to check with the specific lot that sold them the car. Any leased vehicles from Reagor-Dykes should be handled in the same way.
Check to find out what company your auto loan lease is through. If it is Ford Motor Credit or GMAC, call and check with them. If you were making payments to Reagor-Dykes, you should call them to find out what you need to do.
If you can't get an answer or are unable to speak to anyone about your situation:
If you are unable to resolve a title dispute or if you are not getting answers from Reagor-Dykes, Keister suggests seeking legal counsel. (NOTE: the Lubbock County Tax Assessor-Collector's office does NOT handle these situations and will not be able to help resolve a problem.)
Ford Motor Credit and Reagor-Dykes Auto Group will meet in bankruptcy court on Aug. 16. This hearing could determine whether the company continues to operate under a reorganization plan, is shut down and liquidated, or is sold to another party.
Here is the listed contact information from the Reagor-Dykes web page.
Main phone: 806-776-8700
Reagor Auto Mall Lubbock
1211 19th Street Lubbock, TX 79401
Reagor Dykes Auto Mall Midland
2200 West Wall Midland, TX 79701
Reagor Dykes Chevrolet
221 S Main Street Floydada, TX 79235
Reagor Dykes Dallas
16280 Midway Rd Addison, TX 75001
Sales: (972) 842-1022
Parts: (972) 842-1022
Reagor Dykes Ford Lincoln Plainview
808 North Interstate 27 Plainview, TX 79072
Reagor Dykes Levelland
2379 E. Hwy 114 Levelland, TX 79336
Reagor Dykes Snyder
4004 US 84 Spur Snyder, TX 79549
Reagor Dykes West Lubbock
6524 19th Street Lubbock, TX 79407
4710 Canyon Drive Amarillo, TX 79109
6540 82nd Street Lubbock, TX 79424
Reagor-Dykes Toyota Plainview
1220 South I-27 Plainview, TX 79072
Spike Dykes Ford Lincoln Lamesa
1207 S. Lynn Lamesa, TX 79331