The nation's largest non-cable provider of internet phone service could be banned from signing up new customers.
Vonage failed to meet Monday's Federal Communications Commission deadline to provide all customers with enhanced 9-1-1 service. In it's compliance report to the FCC, Vonage says only 26 percent of its one million subscribers have enhanced 9-1-1 service.
NewsChannel 11 tested Vonage last February and found you must register for 9-1-1 before it can be activated.
9-1-1 Concerns Prompt New Vonage Internet Phone System Test
Thousands of Texans are replacing their traditional home phones with a virtual number from Vonage. As it grows in popularity, so do the concerns of Lubbock emergency responders.