H&R Block Makes Mailing Mistake - KCBD NewsChannel 11 Lubbock

1/5/05

H&R Block Makes Mailing Mistake

If you receive H&R Block software in the mail, you may be part of a nationwide mistake that has put some customers at risk for identity theft.

A NewsChannel 11 employee received the free software in the mail. H&R Block sent the software to help its customers with their taxes. But, when our employee looked closely, he noticed his social security number was on the outside of the mailing. It's just one of many software packages that went out in the mail. H&R Block is now sending its customers this letter.

"We sincerely apologize for this inadvertent error, which is completely inconsistent with our strict policies to protect our client's privacy."

The company adds the letters are embedded and it is difficult to tell what numbers make up your social security number.

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