I'm Not Happy With My Real Estate Agent. What Can I Do?

Everyone hopes for a positive relationship with his or her real estate agent. Unfortunately, there are times when differences arise that are cause for concern.

First, try to resolve your issue with your agent on a personal level. It is in the best interest of the real estate agent to maintain happy clients, so any problem you may have should be brought to your agent's immediate attention.

If you feel that you are not receiving enough attention or that your property is not marketed properly, an honest discussion with your agent could solve your problem. As all real estate salesmen are required to work under a Broker In Charge, you should consider speaking with the Broker In Charge of your agent's office if the issue has not been handled properly by your agent.

Most challenges that arise in a real estate transaction are relatively minor. However, should you feel that your agent has violated the law there are steps you can take to seek legal action.

The Texas Real Estate Commission exists to both regulate the practices of the real estate industry and to protect the public. All education courses that agents take for educational credit must show how the course content will help the agent to protect the public.

A complaint against a real estate licensee may be made to the The Texas Real Estate Commission  on the official complaint form, which may be found (here).

Once the Texas Real Estate Commission receives the complaint, an investigation is held to determine whether or not a license law violation has been made.
The Texas Real Estate Commission can take disciplinary action against a licensed agent only if there has been a violation of real estate license law.