ThunderCall: Frequently Asked Questions - KCBD NewsChannel 11 Lubbock

ThunderCall: Frequently Asked Questions

Q: What is ThunderCall?

A: ThunderCall is a severe weather / early warning service available by subscription. ThunderCall will alert our subscribers to severe weather by calling them on the telephone within seconds after a warning is issued for their area.

Q: How quickly will you call me?

A: Subscriber's telephones begin ringing within five seconds after ThunderCall receives the National Weather Service (NWS) warning.

Q: What warnings will I receive?

A: ThunderCalls are made for five types of severe weather: Tornado, Flash Flood, Severe Thunderstorm, Hurricane, and Winter Storm Warnings. Flash Flood, Tornado, and Thunderstorm calls are made once per hour, even if multiple warnings have been issued. Calls for Hurricane and Winter Storm Warnings are delivered between 11:00 a.m. and 9:00 p.m. EST and made once every 24 hours. ThunderCalls are only delivered for severe weather WARNINGS. ThunderCalls are not delivered for severe weather WATCHES.

Q: I have a weather radio& why do I need ThunderCall?

A: With ThunderCall there is no equipment to buy, no batteries to replace, and you can receive the alert from any room in your house (with a telephone). ThunderCall can be set up to warn you about severe weather anywhere in the country, not just your local area.

Q: What happens if I am not home or on the telephone when a warning is issued?

A: If you are not home, ThunderCall will leave a message on your answering machine (if you have one) to let you know a warning was issued. If your phone line is busy or if no one is able to answer the phone ThunderCall will make two additional attempts to try to contact you.

Q. How does it work?

A: The National Weather Service (NWS) constantly monitors the weather around the nation. If NWS detects that server weather is about to occur, it will issue a warning across its satellite system. Our computers constantly monitor these satellites. As soon as they determine that the National Weather Service has issued a warning, we call our subscribers who live in, or who monitor the area that is affected.

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