Always Day Spa Mission Statement and Policies - KCBD NewsChannel 11 Lubbock

Always Day Spa Mission Statement and Policies

Mission Statement

Always Day Spa would like to extend our thanks to you for choosing Lubbock's finest full service relaxation Spa.  Please take advantage of the escape we provide from the anxiety of the daily grind.  We offer a stress free retreat with peaceful & private surroundings.  Our promise to you is to provide a place where attentive ears listen & good conversation is shared or your need for tranquility is realized.  Our nurturing environment promotes health & beauty as well as relaxation & rejuvenation.  We welcome the opportunity to provide you relaxation in elegance.  

Policies

Gift Certificates:

Gift Certificates are available for purchase from the receptionist in any amount.  GIFT CERTIFICATES ARE NON-REFUNDABLE & MUST BE REDEEMED WITHIN ONE YEAR OF PURCHASE DATE.  Please remember to bring your gift certificates with you to your appointment.

Cancellation Policy:

The technicians at Always Day Spa reserve their time for you.  As a result, 24 hour notice is required when canceling appointments.  A 50% service fee will be charged when "short" notice is supplied.  "No Show" appointments will be charged bull value of the service(s), or gift certificate to be used will be voided.  Thank for your understanding & cooperation.

Appointments:

Appointments may be scheduled with the receptionist or with the technician to perform the desired service(s).  Due to the large volume of calls, we recommend scheduling your appointment at least one week in advance; however, feel free to call any time as we sometimes have openings as a result of cancellations.  Please arrive at least 10 minutes prior to the scheduled appointment to allow us to serve you better.

Spa Packages for Parties of Three or More:

A credit card will be required to hold appointments.  Please let us know of any cancellations at least 48 hours in advance.  Please schedule spa packages at least 2 weeks in advance.

Notice:

We love children, but please make arrangements for them while you are enjoying yourself.

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