The City of Lubbock Health Department has received several reports from different people who have received phone calls claiming that the recipient has HIV. The recipients describe messages being left on answering machines stating that the caller is a person from the City of Lubbock Health Department. The caller states that the recipient has been diagnosed as having HIV and that they need to be seen at the Health Department.
The Health Department has not and will not make the type phone calls that have been described.
Health Department policy outlines very specific and professional measures that must be taken when our employees handle sexually transmitted disease information. When talking to the person they are trying to contact, Health Department employees will never identify the disease that the person might have been exposed to. Employees will inform the person that there is a potential that they might have been exposed to a disease and request that they set an appointment to come in to the clinic for more information.
The staff members at the Health Department are highly concerned that persons in our community and surrounding communities are being subjected to this anxiety-causing treatment by this unknown caller.
If you receive or have received a similar message, please call (806) 775-2933 for more information.
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