StarCare offering mental health hotline as COVID-19 case count rises

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Logo for Starcare of Lubbock
Updated: Jul. 1, 2020 at 1:46 PM CDT
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Provided by StarCare

StarCare Specialty Health System (StarCare) continues to offer support to citizens of Lubbock and surrounding communities following the confirmation of more than 2,000 COVID-19 cases in Lubbock County. Community members are encouraged to call the StarCare COVID-19 Mental Health Hotline to speak with a qualified mental health professional (QMHP) who can provide access to a variety of confidential and anonymous services for coping with stress and anxiety caused by uncertain times.

To opt in to receive COVID information via text, people can text “StarCare” to 67634.

For COVID-related questions and to speak with a QMHP, people can call the StarCare COVID-19 Hotline at (806) 740-1450. This line is answered 9 a.m. to 6 p.m. Monday through Friday. The hotline will be available through July 23.

Kaley Daniel, corporate communications director, says the hotline is a channel for connectivity, information sharing and support. “As part of the Texans Recovering Together effort, the hotline aims to connect people with COVID-related information and resources,” Daniel said, “whether they have questions about local testing site locations or need someone to talk to because they’re feeling anxious about the challenges they may be facing because of the pandemic.”

Provided by a Federal Emergency Management Agency (FEMA) grant and in partnership with the Substance Abuse and Mental Health Services Administration (SAMHSA), this hotline is one way StarCare provides access to a diverse array of specialty healthcare services that support and empower people as valued members of the community – a community where all people have hope and the opportunity to achieve their full potential for health and wellbeing.

For more information, please contact Kaley Daniel, corporate communications director, at or 806-441-1884.

StarCare is the state-designated mental health, substance addiction and intellectual disabilities authority for the development, management and oversight of a system of care providers that serves more than 12,000 individuals within the five counties of Cochran, Crosby, Hockley, Lubbock and Lynn.