LUBBOCK, Texas (KCBD) - The City of Lubbock is still vaccinating first responders, but there are no more slots available for at-risk categories or people over 65 until they receive more vaccines from the state.
The phone system for the City of Lubbock was overwhelmed as callers tried to book appointments for those vaccines. Technicians with the city are still working to fix this issue.
The system outage comes the same day the city opened its vaccine clinic inside the Lubbock Memorial Civic Center Exhibit Hall for more health care workers, first responders and those who are more at-risk to contract COVID.
Though all time slots are booked for today, the city will receive more vaccines in the coming weeks and additional clinics will be scheduled.
Immunizations are also continuing for health care workers who work directly with COVID patients. Those people fall under the state health department’s Phase 1A categorization.
Those vaccinations will go from 10 a.m. to 2 p.m. Those under that categorization should show a badge or agency identification to be admitted into the vaccination clinic. Those eligible to get a vaccine through an employer are asked to go through that system, instead of the city’s.
The phone system outage is also affecting non-emergency phone lines with the Lubbock Police Department.
Those who need to reach LPD for non-emergency should call 806-763-5333. However, the 911 line is still working for those who are calling because of emergencies.