New smartphone app helps dispatchers communicate, coordinate with people during emergencies

(InvestigateTV) — Police officers, paramedics and firefighters respond to emergencies like wrecks, fires and crime daily.

Many times they are flying blind into potentially dangerous situations.

A new smartphone app called Prepared Live could better prepare them before they arrive on the scene.

This new technology allows you to send a picture, video or even live stream to a 911 dispatcher.

A 911 dispatch center in Michigan started using it just months after the 2023 mass shooting at Michigan State University when more than 2,200 calls were made to 911 after a gunman opened fire on campus.

Reporter Ann Emmerich shows us how Prepared Live is already making a difference in emergency response.