UMC Physicians offers identity protection to 18,000 patients after data breach

LUBBOCK, TX (KCBD) - UMC Physicians (UMCP) is notifying patients who may have been affected by a recent data breach. They are also providing patients, whose information may have been compromised, with information to safeguard against identity theft and fraud and are offering access to one year of credit monitoring and identity restoration services at no cost.

According to officials, on May 18, the UMCP IT team discovered an employee's email account was hacked on March 15, potentially compromising the personal health information of more than 18,000 patients.

Officials said in a news release UMCP immediately started an investigation to determine the source and impact of the hack and notified the appropriate law enforcement agency. The UMC and UMCP IT teams also immediately took action to strengthen security efforts to decrease chances of another incident happening in the future.

Officials say UMCP has no evidence of actual or attempted misuse of personal information at this time.

Patients' personal information that could be affected includes: names, addresses, phone numbers, medical record numbers, diagnoses, social security numbers, date of birth, dates of service and health insurance information.

If you have any questions or concerns, please contact our toll-free dedicated assistance line at 844-446-6445, Monday-Friday, 8 AM-5 PM. Any calls received after hours will be returned the following business day.

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