AT&T says 911 issue has been resolved
UPDATE: AT&T says the issue with phones not being able to call 911 has been resolved as of 6 p.m. Thursday.
Provided by Lubbock Police Department
AT&T has advised the Lubbock Police Department that their Lubbock office on Frankford Avenue is experiencing some difficulties, meaning some calls from AT&T cell phones with the following prefixes WILL NOT be able to dial 911:
Those prefixes are...
This includes calling and texting 911.
If your cell phone is one of these prefixes, and you are INSIDE city limits and have an emergent situation, please call 775-2865, OR 763-5333
If you are OUTSIDE city limits and have an emergent situation, please call 775-1600 OR 775-1480.
At this time there is no word on when the issue will be resolved, but we will keep you updated as soon as we have more information.