Lubbock Power & Light issues warning about scam attempts - KCBD NewsChannel 11 Lubbock

Lubbock Power & Light issues warning about scam attempts

Provided by Lubbock Power & Light

LP&L is reminding customers to be wary of scammers who impersonate LP&L employees and threaten disconnection of services if immediate payment is not made over the phone.

The scam involves phone calls made by people claiming to be LP&L employees and may demand payment over the phone or demand a call back. LP&L spokesperson Chris Sims said, "LP&L employees do not call customers and demand payment." If an LP&L customer receives a phone call of this nature, do not offer any type of payment. Concerned customers can call LP&L Customer Service during business hours for questions about their account.

Affected customers should call LP&L customer service at 806-775-2509 and report any scamming incident to the Lubbock Police Department.

If customers have given credit card information over the phone to someone posing as an LP&L employee, customers should call their credit card company and follow the credit card company's recommendations.

  • Local News on KCBD.comNewsMore>>

  • City of Lubbock issues warning due to increase in recreational water illnesses

    City of Lubbock issues warning due to increase in recreational water illnesses

    Friday, July 28 2017 12:41 PM EDT2017-07-28 16:41:38 GMT
    City of Lubbock Health Department offers vaccinations at summer festival (Source: City of Lubbock)City of Lubbock Health Department offers vaccinations at summer festival (Source: City of Lubbock)

    Information provided by the City of Lubbock The City of Lubbock Health Department has seen an increase in reports of recreational water illnesses (RWIs) including Cryptosporidium (Crypto). RWIs are caused by germs spread by swallowing or having contact with contaminated water in swimming pools, water play areas, and natural bodies of water such as lakes. 

    Information provided by the City of Lubbock The City of Lubbock Health Department has seen an increase in reports of recreational water illnesses (RWIs) including Cryptosporidium (Crypto). RWIs are caused by germs spread by swallowing or having contact with contaminated water in swimming pools, water play areas, and natural bodies of water such as lakes. 

  • Disabled Texans say bathroom bill could further complicate their lives

    Disabled Texans say bathroom bill could further complicate their lives

    Octavio Armendariz, 8, smiles as he watches cartoons on his iPad in his living room at his home in El Paso, Texas. Octavio has moderate-to-severe autism and severe attention deficit hyperactivity disorder (ADHD).  Ivan Pierre Aguirre for The Texas TribuneOctavio Armendariz, 8, smiles as he watches cartoons on his iPad in his living room at his home in El Paso, Texas. Octavio has moderate-to-severe autism and severe attention deficit hyperactivity disorder (ADHD). Ivan Pierre Aguirre for The Texas Tribune

    For Octavio Armendariz, using the bathroom while he’s home is no big deal. When the autistic eight-year-old is out in public with his mom, it’s a different story.

    For Octavio Armendariz, using the bathroom while he’s home is no big deal. When the autistic eight-year-old is out in public with his mom, it’s a different story.

  • Texas executes man who claimed his lawyers committed fraud

    Texas executes man who claimed his lawyers committed fraud

    TaiChin Preyor was sentenced to death in the 2004 slaying of Jami Tackett in Bexar County. (Source: TDCJ)TaiChin Preyor was sentenced to death in the 2004 slaying of Jami Tackett in Bexar County. (Source: TDCJ)

    After more than 12 years on death row, a San Antonio man convicted in a fatal stabbing was executed Thursday night. It was Texas’ fifth execution of the year.

    After more than 12 years on death row, a San Antonio man convicted in a fatal stabbing was executed Thursday night. It was Texas’ fifth execution of the year.

Powered by Frankly